Customer Outreach Specialist

Job Description

Job Description

Overview

Pay: $18 – $20 per hour + commission
Typical Earnings: $20 – $30 per hour with incentives
Schedule: Flexible - weekends and holidays are required.
Location: Chesapeake, VA
Part-time and full-time positions available

RS Andrews, in partnership with American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services , with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

We’re hiring outgoing Retail Sales Associates to represent ARS inside major home improvement retail locations by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services .

• Weekly pay via direct deposit

• Commission opportunities in addition to hourly pay

• Paid training — no prior HVAC experience required

• Flexible part-time and full-time scheduling

• Career advancement opportunities into Comfort Advisor and in-home sales roles

Full-time employees also receive:

• Medical coverage available after 31 days

• Low-cost health plans starting at about $5/week

• Dental and vision coverage options

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options

• 401(k) retirement plan with company match

• Paid time off and paid holidays

• Company-paid life insurance

Responsibilities

As a Retail Sales Associate , your focus will be introducing homeowners to ARS services while they shop.

• Starting friendly conversations with shoppers about home comfort, energy efficiency, and indoor air quality

• Explaining how ARS helps homeowners with heating, cooling, and home comfort improvements

• Offering customers the opportunity to schedule a free in-home consultation

• Entering customer information and booking appointments for ARS specialists

• Representing ARS with a positive, professional presence inside the store

• Working alongside store management and ARS team members to support in-store promotions

Qualifications

• Comfortable approaching and speaking with customers in a retail environment

• Positive, energetic personality with strong people skills

• Sales or retail experience is helpful but not required

• Ability to stand or walk for extended periods during shifts

• Reliable transportation to the assigned retail location

• Availability for weekend retail hours and some holidays

• Professional appearance suitable for a retail environment

• Willingness to attend weekly team meetings

For questions about the role, you may contact our management team at 757-713-5551

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. * Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: -policy.