NTIRA Service Desk Specialist, Journeyman - Secret Clearance Required
Qualifications:
- Active Secret clearance
- Associates degree from an accredited college or university in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree; or a degree in a Mathematics or Engineering field.
- 3 - 10+ years of experience providing Tier I, II, and III service desk support for an IT system.
- Experience in providing support via telephone, email, and via collaborative platforms such as Microsoft Teams.
- Familiarity with DON operation security (OPSEC) and reporting mechanisms.
- Demonstrated experience in customer facing roles with requisite written and oral communication skills.
- Experience in Atlassian Jira Service Manager or similar software.
- Experience with Atlassian Jira or similar issue and project tracking software.
- Experience with Atlassian Confluence or similar knowledge management software..
- Active DoD IAT I/II certification
- Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information.
- Assess system vulnerabilities for security risks and propose and implement risk mitigation strategies.
- May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure.
- May respond to computer security breaches, spillages, and viruses.
- Responsible for maintaining cyber hygiene of the systems in accordance with DOD and DON policy and the program continuous monitoring strategy.
- Ensure the system remains in compliance with the system Authorization Decision Document (ADD) and no changes that could affect the ADD are made to the system without proper authorization from the NAO.
- Responsible for ensuring all cybersecurity documentation is maintained and updated per DOD and DON policy.
- Maintain application and system configuration management in required DON and DOD reporting tools and applications.
- Perform system audits to ensure alignment with ADD and approved baselines
Recommended Jobs
Materials Manufacturing Engineer
Job Description: Company OverviewHardide Coatings is a global leader in advanced tungsten carbide and tungsten metal matrix composite coatings. These proprietary CVD (Chemical Vapor Deposition) co…
Cyber Security Support Technician 1
At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that pro…
Large Motor Mechanic
We’re seeking an experienced Large Motor Mechanic (First Class) to join our team in Chesapeake, VA. In this role, you’ll work hands-on with industrial rotating machinery, performing precision repair…
Receptionist
PRIMARY DUTY Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. . ESSENTIAL JOB FUNCTIONS include the following. Other duties may be…
Staff Environmental Engineer - Remediation (Multiple Locations)
Description Burns & McDonnell's team in its Mid-Atlantic Region is looking for a Staff Environmental Engineer to both support and manage environmental investigation and remediation projects. Th…
Dishwasher/Utility
For this position, pay will be variable by location - See additional job details and benefits below Our Dishwasher/Utility Team Members are the soul of our kitchens. They keep us runnin…
Board Certified Behavior Analyst
Job description Salary: $100k - 110k per year Reference: BCBA Fairfax About the Company At ABC Behavior , located in Fairfax, VA , we are dedicated to improving the lives of children an…
Software Engineer
Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a software engineer for Tactical Control Systems (TCS), youll be a member of a cross functional team responsible for research…
Mobile Diesel Mechanic
Overview: Are you ready to wrench with a mechanically savvy team with leadership that cares and wants you to succeed? Bring your tools to the fastest growing fleet maintenance network in the country.…