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Housekeeping

InTown Suites
Newport News, VA
Job Details

Description

English:

Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our housekeepers! Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy flexible scheduling, friendly workplace environment, competitive health benefits, and career growth opportunities – all making your experience at InTown truly fulfilling!

Job Responsibilities

  • Maintain guest room cleanliness, this includes cleaning all bath/kitchen areas, cleaning all floors by either vacuuming or washing, removing all trash from guest rooms, and dusting/polishing all guest room furnishings.
  • Maintain outside room appearance, which includes cleaning sliding, A/C grill, doors, windows, and removing trash from surrounding outside areas.
  • Ensure all areas of hotel are up to company standards, even if specific area is not assigned to you.
  • Visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
  • Notify supervisor immediately of any safety and/or security violations of policy, as well as any guest concerns.
  • Operate housekeeping equipment and keep supplies ready by restocking housekeeping cart.
  • Notify head housekeeper or supervisor of room readiness
  • Always maintain superior customer service when interacting with guests.

Skills/Experience

  • Minimum 1-year housekeeping experience that includes possessing good knowledge of housekeeping/laundry standard operating procedures and techniques
  • Any combination of education and experience equivalent to high school diploma
  • Any other combination of education, training or experience that provides the required knowledge, skills and abilities

Perks & Benefits

  • Easy to follow training programs & supportive team throughout the onboarding process
  • Health, dental, vision, life and disability insurance for Full-time Employees
  • 401k with company match and PTO for Full-time employees
  • Sundays off and No late shifts!
  • Full & Pt positions
  • Flexible schedules

Mental and Physical Demands

  • Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
  • This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision depth perception and ability to adjust focus.
  • Indoor work with hard and carpeted surfaces
  • Standing for eight (8) hour shifts
  • Exposure to extreme weather conditions, cold and heat.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Español

Bienvenido a InTown Suites! Nosotros nos argollamos en ofrecer un valor inigualable y experiencias memorables para neutros huéspedes. Priorizamos pequeños gestos que marcan una gran diferencia. ¡Eso comienza con nuestras amas de llaves! Ven a ayudar a marcar la diferencia y únete a un equipo trabajador con una cultura diversa y inclusiva. Disfrute horarios flexibles, un lugar de trabajo amigable, beneficios de salud competitivos y oportunidades de crecimiento profesional, ¡todo lo cual hace que su experiencia en InTown gratificante!

Responsabilidades del Puesto

  • Mantener la limpieza de las habitaciones, esto incluye limpiar todas las áreas de baño y cocina, limpiar los pisos con aspiradora o lavado, retirar toda la basura de las habitaciones y quitar el polvo y pulir todos los muebles en las habitaciones.
  • Mantener la apariencia exterior de la habitación, esto incluye limpiar las correderas, rejillas de aire acondicionado, las puertas, ventanas, y retirar la basura de las áreas exteriores circundantes.
  • Asegúrese que todas las áreas del hotel cumplan con los estándares de la empresa, incluso si no se la ha asignado un área específica.
  • Inspeccionar visualmente las habitaciones, áreas públicas, áreas de servicio, etc. para verificar la calidad en limpieza y presentación.
  • Notificar al supervisor inmediatamente sobre cualquier violación de la política de seguridad o protección, así como sobre cualquier inquietud de los huéspedes.
  • Operar el equipo de limpieza y mantener los suministros listos reponiendo el carrito de limpieza.
  • Notificar al jefe de limpieza o al supervisor sobre la disponibilidad de la habitación.
  • Mantenga siempre un servicio de atención al cliente superior al interactuar con los huéspedes.

Habilidades/Experiencia

  • Mínimo de un año de experiencia en limpieza que incluye teniendo un buen conocimiento de los procedimientos operativos estándar y las técnicas de limpieza y lavandería
  • Cualquier combinación de educación y experiencia equivalentes a un diploma de escuela preparatoria
  • Cualquier otra combinación de educación, capacitación o experiencia que proporcione el conocimiento, las habilidades y las capacidades que se requieren

Beneficios

  • Programas de entrenamiento fáciles y equipo de apoyo durante todo el proceso de incorporación
  • Seguro medio, dental, vista, vida, y de discapacidad para los empleados de tiempo completo
  • 401k con contribución de la empresa y tiempo libre pagado para los empleados de tiempo completo
  • ¡Domingos libres y sin turnos de noche!
  • Posiciones de tiempo completo y parcial
  • Horarios flexibles

Exigencias físicas y mentales

  • Levantar y/o mover regularmente hasta 25 libras de peso y ocasionalmente levantar y/o mover hasta 50 50 libras de peso
  • Ocasionalmente se requiere esta posición para sentarse; escalar o mantener el equilibrio; y agacharse, arrodillarse, agacharse o gatear
  • Las habilidades de visión especificas requeridas por este trabajo incluyen visión de cerca, visión de lejos, visión de color, visión periférica, percepción de profundidad y capacidad para ajustar el enfoque
  • Trabajo en interiores con superficies duras y alfombradas
  • Estar de pie por turnos de ocho (8) horas
  • Exposición a condiciones climáticas extremas, frio y calor

La empresa ha revisado esta descripción del trabajo para asegurarse de que se hayan incluido las funciones esenciales y las tareas básicas. Esta descripción tiene el objetivo de proporcionar las pautas con respecto a las expectativas del trabajo y a la capacidad de que el empleado realice las tareas del cargo descrito. No debe interpretarse como una lista de todas las funciones, responsabilidades, habilidades y capacidades. Los gerentes o supervisores podrían asignar funciones y requisitos adicionales según consideren apropiado. Este documento no representa un contrato de empleo explícito o implícito, ni altera su empleo a voluntad, y la empresa se reserva el derecho a cambiar esta descripción del trabajo o a asignarle tareas al empleado, según considere apropiado.
Posted 2026-02-11

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