Scanning Operator Lead
- Administrative support, reports, clerical duties
- Ensuring accurate digitalization
- Perform incoming and outgoing mail duties, including receiving, sorting, and processing documents, packages, and supplies. Notify recipients accordingly
- Deliver and collect mail during scheduled runs, ensuring timely and efficient service
- Conduct quality checks on work to maintain accuracy and meet established standards. Resolve customer issues and escalate as necessary to ensure timely resolution
- Adhere to all safety procedures and security protocols, both logical and physical, to maintain a secure work environment
- Work effectively both independently and as part of a team, demonstrating flexibility and adaptability.
- Assist with backfile duties in the absence of coworkers to ensure continuity of operations
- Utilize shipping and postal systems for outgoing mail and courier duties, prioritizing efficiency and cost-effectiveness
- Perform various physical tasks, including moving boxes, loading paper into machines, and handling documents with finger dexterity and agility.
- High School Diploma or GED
- Customer Service experience (minimum 3 years)
- Team management, communication with customers and vendors (Minimum 2 years)
- Data entry
- Strong attention to detail
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