Branch Manager

Branch Manager

Location: Alexandria, VA
Employment Type: Full-Time
Compensation: $70,000–$80,000 annually + bonus incentives

We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, restaurant, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently.

This is a unique opportunity to enhance a career in operations management. Serenity Healthcare’s proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. As a Branch Manager, your primary responsibility will be to own the metrics that allow patients to take back their lives.


Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.


Benefits

• Accelerated career growth – rapid advancement opportunities
• Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K
• 20 days off annually (10 PTO days and 10 Holidays)

Responsibilities

• Lead team to provide exceptional patient experience and outcomes
• Conduct daily operations including staff scheduling, office administration, and performance management.
• Take ownership of team, office and patient outcomes
• Understand and connect patients with Serenity’s treatment options
• Provide support for 1 to 3 providers
• Train and educate new provider assistants

Qualifications

• High School Diploma/ GED.  
• Strong customer service mindset.
• 10+ years of management experience managing 30+ employees
• Excellent verbal and written communication, and basic math skills.  
• Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening