Office Assistant Supportive Housing

Mount Rogers Community Services Board
Wytheville, VA

:

OPEN UNTIL FILLED

JOB SUMMARY :

The Office Assistant Supportive Housing provides administrative support to all Permanent Supportive Housing (PSH) staff. The office assistant will assist in the day-to-day operations of Permanent Supportive Housing services of assigned Agency sites.

ESSENTIAL FUNCTIONS :

  • Perform all office staff functions for Credible to include opening individuals to programs, make changes in profile, complete insurance verifications, and update episode for PSH services date. Work with quality assurance and program staff to close individuals to programs and agency to include lapsing ROIs, funding sources, and correcting episode dates according to Agency protocol.
  • Review monthly contacts for programs to ensure billing is completed on a timely basis and has CCS reporting criteria for data. Communicate information to program managers and case managers.
  • Review monthly dates for PRC compliance of all caseloads. Run various reports for assigned program(s), and submit within required timeframe.
  • Use and maintain Agency credit card for program needs. Order office supplies and other items as needed. Prepare Overnight Trip Requests for signature. Make hotel reservations for staff ,and send credit card authorization to hotel for payment. Assist with Overnight Trip reconciliation when staff return.
  • Maintain spreadsheets and tracking mechanisms for PSH overall program including data entry into DBHDS state database.
  • Make Assistive Technology purchases and coordinate Business Office payments for Environmental Modifications consistent with DMAS/DBHDS reimbursement requirements and Agency policy. Work with program managers to submit documentation for DMAS/DBHDS reimbursement.
  • Provide assistance/support to PSH staff as needed with caveats such as scanning, mailing, and other clerical functions as needed. Assist with the human resources information system, maintain rosters for programs, attend trainings, meetings, take meeting minutes, type letters, run reports as directed
  • Act as point person for Agency transportation with vehicle fleet manager, with the Office of Human Resources for assisting in tracking due trainings of PSH staff to ensure each have met/maintained all requirements..

OTHER DUTIES :

  • Perform such other duties as assigned by supervisor.

QUALIFICATIONS :

  • Organizational and time management skills
  • Knowledge of and skill in utilizing agency computer system
  • Knowledge of accounting, general office procedures and office equipment
  • Ability to interact with people in a positive, supportive manner?????

Job Requirements

EXPERIENCE/EDUCATION REQUIRED :

High school graduate or equivalent.

Posted 2026-03-24

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