Patient Financial Counselor

Job Description

Job Description

Looking for a career with purpose? Become a part of the team making an impact in cancer care! Join the premier cancer treatment center in Richmond and Tri-cities - Virginia Cancer Institute, and leave work fulfilled each and every day!

Currently operating 6 facilities in the greater Richmond and Tri-Cities area, VCI is actively seeking a Patient Financial Counselor responsible for insurance and eligibility verifications and assessment of financial requirements of recommended treatment. The PFC counsels the patient on insurance benefits and co-payments and obtains pre-authorizations when applicable. This position is in constant communication with patients, physicians, nursing staff, business office and third-party payers. The PFC will review patient balances to identify patients who may need further action taken on their accounts and will work to ensure these accounts are handled in a timely manner.

Needs strong knowledge of diagnostic & procedural coding, and cancer terminology; must have working knowledge of healthcare insurance; be able to make and answer telephone calls from patients and insurance companies regarding the precertification process; will communicate to the physician team any anticipated issues with coverage that may impact the timeliness of care.

Organizational and problem-solving skills are essential; must be highly self motivated, self-directed, and attentive to detail; able to prioritize and execute tasks in a high-pressure environment.

The candidate must be an independent thinker; have excellent interpersonal skills; be able to multi-task, exhibit self-confidence and remain calm under pressure; must be autonomous and be able to make decisions systematically; have excellent organizational skills including being detail oriented; demonstrate a reliable work ethic, a positive attitude and a strong desire to achieve.

Virginia Cancer Institute supports a professional and encouraging workplace and offers a competitive salary/outstanding benefits package, which includes a Monday through Friday daytime schedule . If you are interested in providing quality and compassionate care to our patients and would like to work in a progressive and collaborative clinical environment within a modern, state of the art facility, please forward your resume via one of the following:

Human Resources Director

7202 Glen Forest Drive, Suite 200

Richmond, Virginia 23226

[email protected]

Fax: 804-673-0436

Virginia Cancer Institute is a well-respected, leading Oncology Practice on the East Coast, with 6 facilities located throughout the Greater Richmond, Virginia market.

Company Description

Virginia Cancer Institute is a well-respected, leading Oncology Practice on the East Coast, with 6 facilities located throughout the Greater Richmond, Virginia market.