Customer Service Representative $17/hr- Interview NOW!!!

Job Description

Job Description

Onsite - HR & Benefits Customer Support Representatives (CSR)

• Location Requirement: Onsite, Chesapeake, VA (must live within 25 miles or 45-minute commute from site)
• Start Date: September 2, 2025
• Pay Rate $17/hr.
• Training Schedule: Monday-Friday, 8:30 AM - 5:30 PM EST (through October 14, 2025)
• Work Schedule: Monday-Friday, between 8:00 AM - 9:00 PM EST (final schedule provided before training ends)

Are you ready to launch your career in a role that combines customer service, human resources, and benefits expertise? We're looking for detail-oriented, tech-savvy Customer Service Professionals to join our HR & Benefits Customer Support team! If you're passionate about helping others and thrive in a structured, fast-paced environment, this opportunity is for you!

What You'll Do:

• Respond to incoming calls and emails from employees and former employees
• Resolve HR and benefits-related inquiries with professionalism and empathy
• Track, log, and follow up on all transactions and cases
• Notify Technical Analysts and Team Managers of recurring issues
• Apply and explain HR and benefits policies and regulations
• Maintain confidentiality and adhere to data privacy standards
• Stay flexible to support peak volume periods and attend all required training sessions
• Follow established procedures and work independently on routine tasks

✅What You Bring:

• 18+ years of age with a High School Diploma or GED
• At least 6 months of call center or benefits experience
• Bilingual is a plus!
• Excellent verbal and written communication skills
• Strong multitasking and time management abilities
• A dedicated, quiet workspace that passes inspection
• Commitment to perfect attendance during training
• Background check is required

Tech Requirements:

• Internet speed: Minimum 25 Mbps download / 10 Mbps upload / Ping ≤ 175
• Must be hardwired to router (no Wi-Fi or 5G setups)
• Complete a speed test at Google Fiber Speed Test and submit a screenshot
• Participate in a visual workspace inspection prior to starting

We Provide:

• All necessary equipment: Laptop, monitor, headset, cables, mouse, and keyboard
• Pre-start setup session with onboarding team
• Supportive team environment and structured training
• Opportunity to grow your skills in HR and benefits support

Ready to make a difference from the comfort of your home?Apply now and become part of a team that values professionalism, empathy, and excellence in every interaction.

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.