Customer Experience Specialist - FT

Avis Budget Group
Norfolk, VA

Pay: $15.50.

Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!)

Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detail and people skills make all the difference, we want you on our team. Become a valued member of our enterprise and feel appreciated for your hard work!

What You’ll Do:

You will act as the front-line experience specialist for our valued customers, ensuring a seamless, personalized rental experience from rental to return, including communication and coordination with the customer.

Perks You’ll Get:

  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage).
  • On-the-job training.
  • Paid time off.
  • Medical, Dental and Other Insurance.
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
  • Retirement benefits.
  • (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For:

  • Valid Driver’s License.
  • Must be 18 years of age and legally authorized to work in the United States.
  • Strong written and verbal communication skills.
  • Basic tablet or mobile device skillsStrong customer service and interpersonal skills.
  • Ability to work in a fast-paced environment with strong multitasking and organizational skills.
  • Flexibility to work evenings, weekends and holidays.
  • Willingness to work outdoors in all weather conditions.
  • 1 year experience in a customer service role, preferably hospitality or car rental.
  • On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely.
  • Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment.

This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

About Avis Budget Group:

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.

Posted 2026-01-08

Recommended Jobs

WELDER (SHIPBOARD)

Chugach Government Solutions
Chesapeake, VA

Job Description Job Description Overview When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division…

View Details
Posted 2026-03-16

Director of Capture & Proposals

Foreign Resource Development Associates
Arlington, VA

Job Description Job Description Description: Summary: The Director of Capture & Proposals will collaborate with colleagues as part of the full-cycle process to help identify and win new contr…

View Details
Posted 2026-05-29

Critical Care Nocturnist Advanced Practice Provider - Bayview Physicians Group

Bayview Physicians Group
Chesapeake, VA

Nocturnist Critical Care Advanced Practice Provider– Chesapeake, VA Bayview Physicians Group is the largest independent multi-specialty medical group serving the Hampton Roads are of Virginia. Bay…

View Details
Posted 2026-01-07

Licensed Marriage and Family Therapist (LMFT)

Gotham Enterprises Ltd
Newport News, VA

Licensed Marriage and Family Therapist (LMFT) Job Summary We are hiring a Licensed Marriage and Family Therapist to provide telehealth therapy for clients throughout Virginia. The role focuses …

View Details
Posted 2026-05-06

Executive Assistant

LMR Technical Group
Springfield, VA

Job Description Job Description Salary: LMR is seeking an Executive Assistant (EA) for employment in support of the National Geospatial-Intelligence Agency (NGA)providing enterprise support fo…

View Details
Posted 2026-05-13

White House Nannies

White House Nannies, Inc.
McLean, VA

A busy family in McLean is seeking a professional, dependable nanny to join their household team and care primarily for their 4-month-old baby. The family has four children, ages 6, 4, 2, and 4 month…

View Details
Posted 2026-05-29

Bilingual Workforce Manager

Primero Staffing
Virginia Beach, VA

Job Description Job Description Job Title:  Bilingual Workforce Manager Department:  Client Delivery Location: Virginia Beach, VA Reports to: Head of Client Delivery Classification: E…

View Details
Posted 2026-05-29

Lead Inventory Coordinator

Rocket Lab USA
Wallops Island, VA

About The Role ABOUT ROCKET LAB Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and mor…

View Details
Posted 2026-05-29

Youth Soccer Coach

Soccer Shots Central Virginia
Richmond, VA

Job Description Job Description Soccer Shots is seeking a passionate part-time Youth Soccer Coach to serve children ages 2-8 in local pre-schools and outdoor park locations. Youll laugh. Yo…

View Details
Posted 2026-05-08

26-27 Director of Auxiliary Programs and Services

St. Catherine's School
Richmond, VA

POSITION DESCRIPTION St. Catherine's School is an Episcopal day school in Richmond, Virginia, founded in 1890 enrolling roughly 950 girls age 3 through grade 12. Located on a 16-acre campus in…

View Details
Posted 2026-05-12