Social Media Specialist

Job Description

Job Description

Description:

Veritas HHS seeks a Social Media Specialist for the Virginia Paternity Establishment Program located in Richmond, VA.

About the Company

Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.

Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.

Mission – Do socially useful work, have fun, and prosper

Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.

About the Position:

The Social Media Specialist will be responsible for developing and maintaining all social media accounts associated with VPEP. This position will also be responsible for responding to customer inquiries made through social media platforms.

Primary Responsibilities

• Writes and posts relevant VPEP information to social media (Facebook, Twitter, Instagram)
• Create a monthly content calendar and maintains a regular social media posting schedule
• With the project manager’s input and guidance, responds to any customer service issues posted to social media (i.e., VPEP’s Facebook page)
• Keeps abreast of all social media trends, working with the project manager and contract executive to implement new social media applications
• Tracks the public’s access to VPEP’s social media pages and works with project manager and contract executive to expand/reach a broader audience
• Monitor social media pages and ensure proper engagement with followers
• Prepares reports relating to social media analytics
• Amend website as needed with Word Press
• Complete SEO optimization for website
• Build social media relationships with community partners
• Create and post quarterly ads on Facebook and Instagram

• Associate's degree or some college required, a bachelor’s degree in communications, marketing, business, or other related field a plus
• Two years’ experience working with social media
• Solid writing and editing skills a must

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.