Quality Assurance Manager

Job Description

Job Description

Title:

Quality Assurance Manager

Reports to:

Corporate Quality Assurance Manager

Job Purpose:

The Quality Assurance Manager is responsible for managing quality assurance and quality control systems to ensure proper execution of products meeting regulations/requirements and customer satisfaction. The Quality Assurance Manager is responsible for overseeing the Quality Assurance staff and maintaining a system of quality and reliability.

Key Responsibilities:

Ø Organize and drive a culture that puts quality and safety first throughout all levels of personnel and departments.

Ø Promote continuous improvement of quality, workplace safety and general housekeeping.

Ø Train and manage the quality assurance (QA) staff to be engaged in creating quality and safety.

Ø Train, oversee and assist the daily workflow of QA staff which includes clearly communicating expectations, verifying staff are appropriately trained and maintaining QA staff schedules.

Ø Conduct weekly meetings with the QA staff and other departments to discuss hurdles and opportunities and bring solution focused ideas of improvement and issue resolution.

Ø Develop, improve and maintain programs and SOP’s such as HACCP, GMP’s, and food defense.

Ø Comply and enforce product specifications, HACCP, GMP’s, SOP’s, food defense, and food safety. Take proper corrective action measures when not compliant.

Ø Perform recalls, SQF assessments, and risk assessments to meet SQF and regulatory requirements.

Ø Responsible for Critical Control Point monitoring and record keeping.

Ø Responsible for verification and or validation of records and processes when required.

Ø Conduct internal audits on a regular basis and manage third party audits.

Ø Perform root cause analysis investigations for customer complaints, foreign material, and quality failures.

Ø Develop, implement, and enforce quality and safety standards to create a safe environment.

Ø Lead the SQF Practitioner safety meetings and documents minutes.

Ø Complete and deliver QA staff performance reviews.

Ø Oversee and maintain X-ray and metal detection equipment, calibration, maintenance, and repair.

Ø Manage supply inventory and place orders as appropriate. Review incoming orders, quantities requested, and verify supplies received against invoice and packing slip.

Ø Maintain safety data sheets (SDS) and ensure they are current.

Ø Complete QA Supervisors staff performance reviews.

Ø Assist with recruitment and hiring of team members.

Ø Ability to analyze data using computer skills to summarize, prepare, and present reports to leadership.

Ø Promote personal and company image throughout the community.

Ø Performs other job-related duties as assigned.

Physical Requirements:

Ø Prolonged standing/walking on concrete.

Ø Prolonged exposure to cold working conditions.

Ø Ability to climb steps.

Ø May require pushing, pulling, and lifting up to 50 pounds.

Qualifications:

Ø Degree or previous experience in Quality Assurance field required.

Ø Experience with Good Manufacturing Practices, HACCP, SQF and OSHA required.

Ø Excellent written and verbal communication skills required.

Ø Proficient with Microsoft Office Suite (Excel, Word and PowerPoint) required.