Program Manager, Legal WW Ops

Amazon
Arlington, VA
Description

Work hard, have fun, and make history with Amazon’s legal team. Amazon's legal department is looking for an experienced and talented Legal Program Manager to help our legal Program Management Organization with tool and technology related workstreams aimed at identifying new key functionalities, developing trainings, creating knowledge-sharing mechanisms, and supporting the Operations legal teams in a variety of project and program-based initiatives.

A successful candidate will be able to work efficiently and independently in a fast-paced environment, communicate clearly and effectively both verbally and in writing, manage high volumes of tasks and projects with little guidance, react with appropriate urgency to situations and events that require a quick response or turnaround, take effective action without knowing the whole picture, think creatively and strategically, exercise strong judgment, and be proactive and innovative in solving problems that affect customers. The candidate will also be customer-service oriented and have great attention to detail while still meeting tight deadlines, strong organizational skills, and the ability to easily switch gears. A high level of professionalism, integrity, and discretion in handling confidential information, as well as the ability to work well with people at all levels are essential.

Key job responsibilities

  • Leading specific legal-based programming and projects
  • Coordinating across a team of legal and business partner stakeholders
  • Working with internal legal tech teams
  • Creating and managing centralized learning resources for legal team members and their business clients
  • Exploring new tech tools and AI resources
  • Help develop internal legal goals, advise on process improvement and simplification, and conduct data reporting and metrics analysis with key legal leaders

Basic Qualifications

  • 3+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules
  • Master's degree, or Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Strong written and oral communication skills
  • Ability to influence without authority across teams and levels
  • Sound judgment in ambiguous situations
  • Familiarity with data visualization and project tracking tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A2953508
Posted 2025-07-29

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