Park Manager
- Attending to guests as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
- Park Managers are performing their job duties satisfactorily and achieving production goals.
- Creates weekly schedules.
- Must audit schedules, attendance, and timeclocks.
- Hire qualified employees for park positions available.
- Must feel comfortable handling, managing, and documenting statements, terminations, resignations, and job abandonment cases.
- Conduct performance evaluations and multiple park assessments for the park and the employees.
- Trains team members to perform the key element of their job duties.
- Opens and closes the park via using keys or a code.
- Communicates any guest or employee issues.
- Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD.
- Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
- Operating the billing transactions accurately by verifying the amount displayed on the POS.
- Organizes the refrigerator with drinks, snacks, chips and ice cream.
- Manage birthday party bookings and setups along with ensuring customer satisfaction during the events.
- Manage third-party vendor supplies, orders or requests.
- Work closely with all corporate teams and communicate via the proper company channels.
- Checks snack inventory is sufficient and orders snacks from specified vendors to replenish stock.
- Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
- Clean restrooms and sanitize all park structures, i.e. tables, chairs, and playground structures.
- Schedule and coordinate family events and assist events operate efficiently.
- More applicable
- Weekly meetings with development
- Arrival all correct quantities arrive.
- Speaks with suppliers and third parties.
- Time and attendance setup
- Amazon accounts audits nationally among all KE parks.
- Services assistance for the operations chats.
- Other duties as assigned.
- High school diploma or equivalent qualification required.
- Work weekends and holidays
- Able to work with children.
- Operate an iPad.
- Strong communication skills, customer service skills, and conflict resolution skills
- Leadership skills and strong conflict resolution skills
- Work independently
- Read and write in the English.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Strong organizational and time management skills with the ability to handle multiple tasks and priorities.
- Detail-oriented and able to maintain accuracy in documentation and record-keeping.
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