Software Engineer - Journeyman Level (Conversational AI)
Location: Remote
Clearance: Secret (Active)
Type: Full-time, W2 About VivSoft: VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in the federal space. Our work culture fosters collaboration, creativity, and continuous learning. Position Overview: We are seeking a skilled Software Engineer - Journeyman Level (Conversational AI) to serve as a Prompt Engineer and Conversational Designer supporting Army National Guard initiatives. This role focuses on designing intelligent conversational experiences for virtual training assistants and AI-enabled self-service platforms. The ideal candidate blends technical engineering expertise with strong conversational design skills and a deep understanding of user interaction patterns, automation logic, and AI solution frameworks. Key Responsibilities:
- Design conversational flows, dialogue logic, and prompts for virtual training assistants (e.g., enterprise virtual agent platforms)
- Develop guardrails, fallback paths, and response logic to ensure reliable AI interactions
- Create quality measurement frameworks to evaluate AI-assisted training solutions
- Collaborate with technical teams, stakeholders, and SMEs to optimize conversational performance
- Analyze conversation logs and refine prompts to improve outcomes and accuracy
- Develop methodologies and present technical solutions independently
- Active Secret Security Clearance
- Bachelor’s degree in a relevant discipline
- 5+ years of experience in any one of the below :-
- Software engineering
- Conversational design
- AI-assisted solution development
- Strong analytical, problem-solving, and communication skills
- Ability to work independently and deliver solutions with minimal supervision
- Vendor certifications related to Virtual Agents, Conversational AI, or AI platforms
- ITIL 4 certification or familiarity with IT service management practices
- Experience designing enterprise-grade chatbot or AI assistant solutions
- Comprehensive Medical, Dental, and Visions Plans
- Life Insurance
- Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
- 401K Retirement Plan with employer match
- Professional Development Training Reimbursement
- Flexible/remote work schedule.
Recommended Jobs
Senior Power Systems Commissioning Engineer
ITAC serves Process & Industrial clients with integrated engineering and construction services for complex capital projects. We also offer specialty services including power systems services and prod…
Maintenance Worker
Maintenance Worker Join our team now—tackle urgent repairs, boost curb appeal, and keep apartments tenant?ready every day. What's in it for you? Elwood Staffing associates are eligible for a …
Store Supervisor, FT
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and …
Electrical Commissioning Engineer
Electrical Commissioning Engineers JOB-10045136 Anticipated Start Date 11/03/2025 Location Kennedy Space Center, FL Type of Employment Contract-to-Hire Employer In…
SAP NS2 Technical Quality Manager / Support Architect - MaxSecure
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and w…
Retail Project Supervisor
Earn: $45000- $47000/ year Benefits: ~ Health Insurance ~ Dental Insurance ~ Vision Insurance ~401K program with Company match ~ Employee Assistance Program ~ Prescription drug discoun…
Office Coordinator
About Us Lawelawe Management Group is a trusted provider of managed services, supporting clients across a range of industries. We specialize in delivering scalable, end-to-end solutions that inclu…
Staff Therapist
Position: Staff Therapist Department: Therapy Reports to: Director of Rehabilitation FLSA Status: Hourly/Non-Exempt BASIC FUNCTION The licensed therapist evaluates and…
Manager, Regulatory Legal Counsel
Overview Manager, Regulatory Legal Counsel The Regulatory Legal team at Capital One tackles legally complex issues impacting the entire company. We are seeking an attorney who is collaborativ…
Telecommunications SME
Title: Telecommunications SME Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the…