Appliance Field Supervisor/ Foreman

AJ Madison is seeking a highly motivated and adaptable Field Supervisor to join our Builder / Projects Division, overseeing appliance delivery and installation operations in new high-rise construction projects across the region. This individual will be the eyes and ears on the ground, ensuring jobsite excellence, building critical relationships with stakeholders, and delivering world-class service through effective oversight, problem-solving, and accountability.

Key Responsibilities

Project Oversight & Field Presence

• Serve as the primary point of contact on job sites for developers, contractors, and subcontractors.

• Build and maintain strong relationships with project superintendents, site managers, and third-party teams.

• Conduct regular job site visits to inspect work quality, verify progress, and ensure adherence to timelines and installation standards.

• Attend and contribute to routine meetings, standups, and walkthroughs; bring field-level insights back to internal teams.

• Issue and track change orders, documenting modifications clearly and ensuring stakeholder alignment.

Quality Assurance & Process Compliance

• Perform pre-delivery surveys, ride-alongs, and post-delivery inspections to validate workmanship and delivery standards.

• Act as a subject matter expert for appliance installation best practices, ensuring code and safety compliance.
  Ensure subcontractor teams and internal crews meet performance expectations and follow company standards.

• Identify, report, and proactively resolve installation or delivery issues in a timely, cost-effective manner.

Communication & Escalation

• Provide detailed documentation and communication of site conditions, issues, and updates to AJ Madison’s home office.

• Escalate recurring issues or systemic process gaps to management, proposing data-informed solutions.

• Train AJM team members on installation requirements, customer service best practices, and job site conduct.

Continuous Improvement

• Identify opportunities for cost savings, increased efficiency, and improved client experience across all field operations.

• Contribute to the development and refinement of installation and delivery SOPs.

• Attend product and installation training sessions to stay current and share knowledge with field teams.

Qualifications & Skills

• Self-starter with strong initiative and ability to work independently in a hybrid office/field role.

• Outstanding interpersonal and communication skills (both written and verbal).

• Proven ability to solve problems on the fly and manage shifting priorities in a fast-paced environment.

• Comfortable working in a digital-first organization: “tech-savvy”, quick to learn new tools and apps.

• Experience in residential or commercial construction (especially high-rise or multi-family) preferred.

• Must have OSHA certification (or willingness to complete AJ Madison-provided training).

• Valid driver’s license and reliable transportation required.

Role Details

• Hybrid (remote and on-site)

• Reports to: Project Manager

• Location: DC Metro Area