Security Service Technician IV

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems.

What we look for

Required

• High School Diploma or equivalent.

• Minimum 5 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line.

• Experience with Card Access/CCTV/IP cameras

• Excellent communication skills.

• Electrical/Electronic background.

• Valid driver's license.

• Flu shot, MMR vaccine, Chicken pox vaccine, and TB testing for working in hospitals.

Preferred

• Fire alarm experience preferred.

• Some college preferred.

• NICET II or greater preferred.

• US Marshall's certification preferred.

HIRING HOURLY RANGE: $26.05-$33.65 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To
support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at