Administrative Assistant
- Provide day-to-day administrative support to the facility Administrator and leadership team.
- Answer and direct phone calls; greet and assist visitors, residents, and families in a professional and welcoming manner.
- Prepare, type, and distribute correspondence, memos, reports, and meeting minutes.
- Schedule and coordinate meetings, appointments, and conference calls.
- Maintain filing systems (electronic and paper) ensuring confidentiality and compliance with HIPAA and state/federal regulations.
- Maintain updated facility contact lists, resident information, and vendor records.
- Coordinate resident/family communications, including newsletters, mailings, and announcements.
- Assist in preparing for audits, surveys, and inspections by organizing documentation and ensuring records are complete.
- Support special projects, events, and initiatives as assigned by leadership.
- High school diploma or equivalent required; Associate’s degree preferred.
- 2+ years of administrative or office experience, preferably in healthcare or long-term care.
- Strong organizational and time-management skills with the ability to prioritize multiple tasks.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable with electronic health records (EHR) or HRIS systems.
- Excellent written and verbal communication skills with strong attention to detail.
- Professional demeanor with the ability to maintain confidentiality and interact effectively with residents, families, staff, and outside contacts.
- Knowledge of healthcare regulations, HIPAA, and long-term care operations is a plus.
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