Digital Operations Coordinator

Job Description

Job Description

Reporting to the Director of Digital, the Digital Operations Coordinator will assist in the day-to-day operations of how [solidcore] as an organization interacts with vital digital tools and services. This role will play a crucial part in ensuring the smooth execution of digital tasks, maintaining quality assurance standards, reviewing documentation, and managing processes within the Mindbody Online Ecosystem. This person will work extensively with the Mindbody Online Team and support initiatives from the field team.

Key Responsibilities:

• Overseeing the execution of daily Mindbody workflows as well as other service providers (e.g. Contentful, Monday)
• Work with teams to enhance how teams utilize Mindbody and other digital platforms
• Be the focal point of any issues related to/from Mindbody and tools used by the field
• Collaborate with HQ and field teams to identify recommended platform updates to improve user experience and efficiencies.
• Support HQ and field teams in troubleshooting all aspects of schedule reporting, creation, and maintenance across all platforms (Mindbody, app/website, etc.)
• Awareness of all cross-functional business objectives, ensuring the field has all necessary tools, collateral and communication to successfully implement/execute within managed platforms.
• Collaborate with other teams to enhance how they leverage digital tools and systems

Qualifications:

• The position is full-time and exempt with an expected 40 hours worked per week.
• Must be local to the Arlington/DMV area.
• Proficiency in Mindbody Online, G-suite and MS office.
• Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent practical experience).
• Familiarity with Mindbody online software or similar platforms preferred.
• Ability to multi-task and prioritize in a fast-paced environment with varying hours of work.
• Strong analytical skills with the ability to interpret data and make actionable recommendations.
• Excellent organizational skills and attention to detail.
• Effective communication skills, both verbal and written.
• Passion for fitness, wellness and the [solidcore] brand.

Compensation & Benefits:

• Competitive salary starting at $70,000.00, based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401k with employer match
• Health, dental, & vision insurance
• Flexible PTO
• Free drop in classes at [solidcore]
• And MORE

[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission.

[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.

[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.