Studio Training Manager
- 401(k)
- Employee discounts
- Health insurance
- Training & development
- Own or co-own Manager Onboarding Week for new Studio Managers, including:
- Studio shadowing
- Leadership coaching
- Operations training
- Hospitality and client experience standards
- Provide structured, consistent feedback to the EDU team regarding candidate strengths, risks, and developmental opportunities.
- Support fleet-wide training rollouts by ensuring your home studio is a model environment for execution.
- Ensure training content is translated consistently into operational behaviors on the studio floor.
- Identify operational or behavioral gaps and escalate trends to the EDU team for curriculum or process refinement.
- Assist with piloting, or refining operational training initiatives.
- Cultivate and nurture a team of over 25 members, fostering a culture of responsibility and achievement.
- Deliver high-level service and hospitality to clients, both internal and external.
- Oversee day-to-day operations from the front of house to back of house.
- Forge and maintain relationships with employees, clients, and the local community.
- Celebrate team victories and express gratitude daily.
- Identify and nurture high-potential employees, creating a talented pool across all roles.
- Recruit, onboard, develop, and train employees, ranging from Shop Attendants and Hosts to Client Experience Leads, Assistant Managers, and Managers.
- Collaborate with your Shop Educator and/or Regional Educator to strategize Skin Therapist recruitment, training, onboarding, and Friends & Family events.
- Provide real-time developmental feedback and coaching to all employees to establish and surpass goals.
- Take ownership of your shop's P&L to boost revenue and manage expenses within your scope of responsibility.
- Analyze KPI dashboards and develop strategic action plans; leveraging proactive scheduling optimization, revenue-driving behaviors, and membership conversion, to meet or exceed shop forecasts and Core Four business objectives.
- Supervise and execute timely and accurate Payroll submissions, managing scheduled versus actual hours.
- Conduct timely and precise inventory management while implementing comprehensive loss prevention measures.
- Collaborate with the Marketing team to create new client acquisition and retention strategies through local grassroots marketing initiatives and business partnerships.
- Develop and oversee employee schedules and time-off reporting.
- Competitive Salary with monthly bonus potential
- $5 facials
- Friends & Family Discount on Services
- 35% Product Discount
- Paid Sick Time
- Medical, Dental, Vision Benefits Options for full-time employees
- Paid Time Off for full-time employees
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