Membership Director

Job Description

Job Description

The Fitness Equation is looking for a professional, performance-driven Membership Director.

Responsibilities

• Building, leading, and developing a team of skilled, successful Fitness Consultants (membership staff) in order to hit monthly goals set by executive management.
• Overseeing and participating in Fitness Consultant appointments with members and membership related events to ensure the highest level of success.
• Developing business relationships through prospecting in your personal network, TFE members, community surrounding the club, businesses and organizations and through leads provided by company.
• Setting appointments to present membership offerings with a strong emphasis on relationship building and helping the customer achieve their fitness goals.
• Obtaining signed agreements from new members in effort to meet and/or exceed all quotas.
• Managing and maintaining all prospect information in database to 100% accuracy
• Providing customer satisfaction and retention support as needed to maintain existing client relationships.
• Providing management with accurate forecast, funnel and all additional required activity/sales metrics.
• Up-selling existing customer base with add-on memberships and POS promotional packages such as FitEQ and SuperKidz training programs.
• Attending weekly meetings, trainings and coaching sessions with direct supervisors and/or senior management.

Qualifications

• High School diploma minimum; Associate or Bachelor degree in fitness, business, customer service, or related field preferred.
• 2+ years previous sales and account management experience; previous sales experience in the fitness industry preferred.
• Must learn and utilize The Fitness Equation’s consultative sales process.
• Must have a passion for fitness and working with people.
• Must be well-organized and able to maintain accurate notes.
• Must be a self-starter with a strong work ethic.

TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE’s educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.