Customer Experience Representative (Entry-Level)

100% Remote!! Please Note: We are currently only hiring U.S. residents who are legally authorized to work in the United States with a social security # (US Only). We are not hiring in New York and Massachusetts.

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Company Overview:

At our company, we’ve embraced a virtual work environment in response to changing times. Recognizing the importance of flexibility, we've transitioned to remote work, breaking free from the traditional 9-5 model. This shift has not only allowed us to adapt but also unlocked new opportunities for learning , mentorship , and collaboration . We’re excited about the future and are seeking motivated individuals to join us in our journey.

Position Overview: Remote Client Service Manager

We are looking for a motivated individual to join our team as a Remote Client Service Manager . This role offers the flexibility of working from home, collaborating with experienced professionals from different time zones, and receiving mentorship from our leadership team . As our company continues to grow, this is an exciting opportunity for someone who is eager to develop into a leadership role within our organization.

Key Responsibilities:

• Lead and oversee our remote service team, ensuring top-tier service delivery and client satisfaction.
• Utilize virtual communication tools to manage and support team members across various locations and time zones.
• Learn from and be mentored by our leadership team, gaining valuable insights to enhance your leadership abilities.
• Contribute to the growth and success of our service operations by driving improvements and implementing best practices.
• Uphold high standards of professionalism , integrity , and customer-centricity in all interactions.

Qualifications:

• Previous management experience or a background in a related field is preferred.
• Exceptional communication and interpersonal skills , with the ability to lead and motivate remote teams.
• Self-motivated and adaptable to thrive in a virtual work environment .
• Desire to learn, grow , and develop into a leadership position within the company.
• Ability to adapt to change and excel in a fast-paced, dynamic environment .

Benefits:

• Flexible work schedule allows you to work in a time zone that suits your lifestyle.
• The opportunity to work remotely and collaborate with experienced professionals.
• Mentorship from our leadership team , committed to your success and professional growth.
• Competitive performance-based compensation with opportunities for career advancement within the organization.
• Be part of a progressive team focused on innovation , collaboration , and personal growth .

Ready to take your career to the next level? If you’re seeking an opportunity where you can grow, make an impact, and be part of a company that values flexibility and leadership development, we want to hear from you! Apply now and join our remote team committed to delivering exceptional customer service and making a difference.

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.