Platform Analyst

Job Title: Platform Analyst
Location: Vienna, VA
Type: Contract, long term expected
Compensation: Negotiable
Work Model: Hybrid – 3 days onsite and 2 days remote
Hours: 40 hrs a week
Security Clearance: None but full background check to included criminal, credit and fingerprinting

Responsibilities

• Connect ServiceNow, Azure DevOps, and Power BI

• Enable end-to-end visibility from intake to delivery

• Reduce duplication and manual effort

• Create a single view of portfolio work

• Align tools to support prioritization, sequencing, and delivery governance

• Improve visibility into dependencies, risks, and progress

• Embed agile workflows through consistent tool usage

• Introduce AI into intake, reporting, and planning to improve decisions

• Deliver simple, high-value solutions such as copilots for intake, reporting, and analysis

• Implement automated workflows or agents

• Enable AI-driven insights and dashboards

• Improve tools to support planning, roadmaps, and execution tracking

• Drive team adoption of tools and AI

• Provide training, templates, and job aids

• Coach teams on applying tools in real scenarios

• Increase consistency and self-service usage

• Partner across Product, PMO, and Technology

• Communicate clear, practical solutions

• Continuously improve based on feedback

Requirements

• Experience with Azure DevOps, ServiceNow, Power BI, or similar tools

• Experience improving workflow from intake to delivery

• Hands-on experience with tool configuration, automation, or AI tools

• Strong enablement, communication, and simplification skills

Qualifications

• Agile / Lean certifications (e.g., SAFe, Lean Portfolio Management, PMP)

• Experience with Power BI or similar reporting/visualization tools

• Experience with low-code / no-code platforms or workflow automation tools

• Foundational AI certifications (e.g., Microsoft Azure AI Fundamentals or similar)

• Experience building or experimenting with AI agents, copilots, or automation frameworks

• Background in change management or capability development

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.