Bilingual Training Assistant

Job Description

Job Description

For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake & Norfolk area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage Like it never even happened. Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

We are currently seeking an experienced, highly motivated, reliable, and personable Training Assistant to join our team in Midlothian, VA. We offer competitive pay and an attractive benefit package. The ideal candidate will have excellent communication skills, strong multi-tasking skills, possess a high attention to detail, and truly enjoy supporting employees learn and perfect new skills.

Job Description
As a Training Assistant, you will play a critical role in assisting with the growth and development of our Franchise team. In addition, you will ensure a quality team of properly trained employees produce jobs completed according to SERVPRO Franchise procedures and processes.

Responsibilities

• Prepare and facilitate onboarding for new hires.
• Support Training Administration & Classes.
• Assist with maintaining and auditing training documentation.
• Assist with managing asset assignments and inventory.
• Conduct Training Evaluations.
• Communicate with Training Supervisor on the status of all training initiatives.
• Continue professional development of SERVPRO specific skills and expertise including field-based work.
• Take ownership over Safety & Risk Management.
• Expected 50% travel.

Qualifications

• Fluent in English & Spanish Required
• Superb communication and public speaking skills, with ability to professionally interact with SERVPRO employees and vendors.
• Ability to multi-task, with a strong attention to detail.
• Ability to learn new software and adapt to new programs.
• Capability to work in a fast paced, team-oriented office & field crew.
• Proficiency in Microsoft Office (I.e., Outlook, Word, Excel, SharePoint).
• High school diploma or equivalent (GED)
• Drivers License and clean driving record

Benefits Offered

• Health, Dental & Vision Insurance
• Life Insurance
• Short Term and Long-Term Disability
• 401(k)
• Paid holidays
• Paid time off

A background check will be conducted prior to hire date. We are an Equal Opportunity Employer.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.