Information Systems Coordinator
Responsibilities for the ISC:
- Proficient with Microsoft Office Products (Word, Power Point, Excel, and Project)
- Institute and document IT requirements throughout the organization.
- Develop and manage Microsoft SharePoint sites, libraries, and lists.
- Update and maintain the WTBn public website.
- Track and manage all WTBn devices using SharePoint while conducting verification of all items.
- Provides help desk support for all WTBn personnel; troubleshoot computer systems, printers, and telephones. Support is provided through direct employee contact and telephone/remote access.
- Repair and/or replace IT equipment throughout WTBn office space.
- Works with WTBn personnel, other USMC departments, and vendors to develop new systems, resolve system problems, plan and schedule technology installations and ensure compliance with USMC technology standards.
- Prepare user manuals and procedures related to information systems and conduct training for personnel.
- Manage USMC IT security measures for WTBn equipment and personnel.
- Proficiency with Microsoft Office and SharePoint Online.
- Must be able to work independently.
- Must be detail oriented and organized.
- Must be able to manage multiple projects at one time.
- Ability to research, analyze, and evaluate information.
- Ability to express ideas effectively orally and in writing.
- Security Clearance Requirement: Public Trust Clearance (T1)
- Certification or Training: Security+ Certification (or equivalent)
- 3+ years of IT support experience
- Experience in network management and help desk support
- Ability to troubleshoot and repair issues
- Knowledge of IT systems and applications
- Strong communication and interpersonal skills
- Great attention to detail
- Excellent organizational and coordination abilities
- Bachelor’s degree in IT Management, Engineering, Computer Science, Information Systems, Business Management or a related discipline.
- Experience with USMC IT infrastructure
- Secret Clearance (for potential future requirement)
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