ACH Receipt Specialist I

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Overview

To process, balance, post and reconcile Automated Clearing House (ACH) transactions received via the ACH Network and originators in compliance with The National Automated Clearing House Association (NACHA), Federal Reserve Bank (FRB), and U.S. Treasury rules and regulations. Works within established procedures on semi routine assignments and requires instruction on new assignments.

Responsibilities

• Process basic and routine domestic and international ACH transactions in compliance with federal regulations, internal guidelines and within established deadlines
• Prepare and distribute basic balancing summaries and reports to internal business units within the established deadlines
• Coordinate the resolution of system issues relative to the timely receipt and data accuracy of ACH transmission files
• Identify, investigate and resolve routine discrepancies/processing problems to include documentation and time-sensitive issues
• Conduct initial research of inquiries and discrepancies using applicable tools; determine resolution; communicate to appropriate internal/external contacts
• Interact with members, other staff and outside contacts to resolve routine discrepancies, problems & issues
• Verify inter-face postings via automated system reports; ensure systems are in balance; clear outstanding items
• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines
• Adhere to and enforce internal controls and procedures to minimize risk and prevent losses
• Maintain training documentation, historical files, internal procedures and assist with updating policies
• Update and maintain routine reports and statistics for management
• Identify operational issues and make recommendations
• Participate in testing cycles and document results; conduct periodic testing of systems and business recovery plans
• Support projects and initiatives within the business unit and/or across the organization
• Perform other duties as assigned

Qualifications

• Experience in an accounting or banking operation, preferably dealing with payments, transactions, and balancing
• Familiarity with banking/financial industry standards and practices
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective verbal and written communication skills
• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
• Effective word processing and spreadsheet software skills
• Effective database and presentation software skills

Desired Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or the equivalent combination of experience, education and training
• Experience in electronic data processing
• Exposure to working and participating in cross-functional, multi-dimensional teams and projects
• Exposure to applications and system performance testing
• Familiarity with Navy Federal products, services, programs, policies and procedures
• Accredited ACH Professional (AAP)

Hours: Monday - Friday, 6:00AM - 2:30PM | 8:00AM - 4:30PM | 9:00AM - 5:30PM | 10:30AM - 7:00PM (rotational shifts)

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.