Customer Service Associate - Entry Level

We are a fast-growing marketing firm specializing in promotions, community engagement, and customized advertising campaigns that deliver real results. Our team is dedicated to connecting brands with their audiences through innovative, high-impact strategies.

Position Summary:
We are seeking an energetic and detail-oriented Customer Service Associate to join our team. This entry-level role provides hands-on experience in client support, marketing, and community engagement. It’s an excellent opportunity to start a career in marketing, promotions, or advertising.

Key Responsibilities:

• Serve as the primary point of contact for clients, answering questions and providing support

• Assist with client accounts to ensure campaigns run smoothly and on time

• Support planning and execution of promotional, community, and advertising campaigns

• Gather and report client feedback to improve service and campaign results

• Collaborate with internal teams to meet client goals and maintain brand standards

• Maintain accurate records and reports for client accounts and campaigns

Qualifications:

• High school diploma required; bachelor’s degree or equivalent preferred but not required

• Excellent communication and interpersonal skills

• Strong organizational skills and attention to detail

• Self-motivated and able to manage multiple tasks in a fast-paced environment

• Basic knowledge or interest in marketing, promotions, or community engagement is a plus

What We Offer:

• Paid training and mentorship from experienced professionals

• Hands-on experience in client service, marketing, and promotions

• Opportunities for growth into account management and leadership roles

• Collaborative and supportive work environment

Why Join Us:
If you are enthusiastic, ambitious, and eager to learn, this is your opportunity to start a rewarding career in marketing while helping brands make a meaningful impact.