Coordinator, Peer-to-Peer Events Operations

Coordinator, Peer-to-Peer Event Operations

Full Time ∙ Non-Exempt Salaried ∙ Remote

Are you ready to transform your career into a powerful catalyst for change? For almost 30 years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support.

Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values, where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters!

Job Summary:

ZERO’s Coordinator, Peer-to-Peer Fundraising, is a vital part of the national Peer-to-Peer Fundraising Team. The Coordinator will deliver top-notch customer service and multi-tasking skills through their support of all of ZERO’s signature fundraising events, including the Run/Walk Series, Peaks Challenge, Endurance Team, and Fundraise Your Own Way program. ZERO is looking for someone who can juggle multiple tasks simultaneously, doesn’t fluster easily, and is able to adapt to changing priorities. The Coordinator will be responsible for managing ordering, setting up processes, and ensuring the success of all signature fundraising programs.

Key Duties/Responsibilities:

• Providing excellent and quick customer service through our fundraising hotline and email accounts to external constituents.
• Create detailed supply lists and ordering schedules for each event type, including but not limited to t-shirts, signage, event materials, and awards.
• Research and recommend vendors for event supplies, negotiating favorable pricing and terms
• Manage event supply budgets and track expenses against projections
• Track shipments and coordinate delivery schedules to ensure the timely arrival of supplies
• Ensure proper sponsor recognition through appropriate placement on all required event deliverables to include but not limited to logos on websites, shirts, marketing materials, etc.
• Works closely with the Marketing team to approve and quality control email content on behalf of all signature peer-to-peer fundraising programs
• Manages the Run/Walk outreach via Ringless Voicemail and texting platform to help retain past participants, and steward, encourage, and coach current participants
• Secure event insurance for all peer-to-peer fundraising events as needed
• Work closely with the Field Development and Marketing teams to understand all requirements and needs

Desired Knowledge/Skills/Abilities:

• Knowledge and experience with supporting events and participants
• Ability to effectively communicate ZERO’s mission while persuading others to support the cause.
• Strong multi-tasking skills to be able to handle multiple projects simultaneously.
• Exceptional problem-solving abilities with a solutions-oriented mindset
• Knowledge of peer-to-peer (P2P) fundraising software
• Demonstrates exceptional ability to analyze, design, and implement efficient operational processes that maximize productivity while minimizing resource expenditure.
• Consistently identifies opportunities for streamlining workflows and creating sustainable systems that enhance event effectiveness.
• Ability to adapt to changing situations and managing multiple tasks simultaneously
• Excellent communication skills and ability to work across teams/departments and with participants of all ages.

Minimum Qualifications:

• Bachelor’s degree or equivalent combination of education and work experience.
• 1-3 years of experience in peer-to-peer fundraising events or development
• Strong organizational abilities and attention to detail
• Ability to communicate effectively with all participants, donors and staff members

Preferred Qualifications:

• Prior experience in a customer service role or development within a nonprofit organization.
• Familiarity with Asana, P2P Fundraising Platforms (Blackbaud TeamRaiser, Luminate, RENXT), CRM, Google Suite, and Slack.
• Understanding of fundraising principles and donor stewardship

Physical Requirements:

• Constant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier.
• The position requires a professional, quiet working environment free from background noise and interruptions, conducive to providing high-quality phone support to participants, donors, and stakeholders.
• Prolonged periods of a stationary position at least 50% of the time.
• The ability to recognize details at close range for extended periods of time.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

One of many reasons to join the ZERO team is because we offer great benefits!

• Flexible (Unlimited) PTO, upon completion of probationary period
• 403(b) retirement plan matching up to 4%
• 100% Employer-paid benefits include: Medical, Dental, Vision, Short-Term Disability, & Long-Term Disability insurance
• FSA/HSA

This role will report directly to the Vice President, Peer-to-Peer Fundraising and will work closely with the Peer-to-Peer Fundraising team to support ZERO’s mission to improve and save lives from prostate cancer through advocacy, education, awareness, and support.

This position is based remotely, and c andidates may live in any area within the United States. This position will require nationwide travel approximately 10% of the time (once per quarter)

If you have gained the necessary experience to succeed in this role and have acquired this experience in other ways, we encourage you to apply and share all relevant information in your application. We value diverse perspectives and would love to hear from you!

ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States.

If you require a reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at [email protected].