Service Coordinator
Job Description
Job Description
Checkered Flag Automotive Group is looking for a Service Coordinator to join our team in Virginia Beach, VA!
What We Need
- Self-motivated individuals
- Strong attention to detail
- Focus on serving customers
What Our Service Coordinators Do
- Answer all calls inbound to the Service Department, schedule appointments and provide assistance appropriate to the caller’s needs
- Coordinate customer’s vehicle service appointments, including scheduling and coordinating loaner or rental vehicles, as applicable
- Monitor scheduled reservations, contacting no-shows daily to reschedule
Your Pre-Qualifications
- High school diploma or equivalent
- At least 1 year of customer service experience
- Must be able to walk, bend, and sit for extended periods of time
- Proficiency in Microsoft Excel, Word, Outlook, and CDK
- Strong organizational and communication skills
Who We Are
Winners serving Winners!
At Checkered Flag, we’ve been providing drivers in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Newport News, and Hampton with first-rate vehicles and services since 1964. In the 60+ years that have passed since then, we’ve expanded our vision of service to over 10 different dealerships in the area. We’ve done this all without compromising our vision and mission because we know it’s our commitment to excellence that has allowed us to reach the level of success, we’ve been fortunate enough to achieve.
Our Honda, BMW, MINI, Toyota, Porsche, Audi, Hyundai, Genesis, Jaguar, Land Rover, and Volkswagen dealerships come with excellent reputations, and we are looking to grow our winning team!
Experience What Checkered Flag Offers
- Continued paid training opportunities
- Medical, dental, vision coverage and more
- Company paid Life and Short-Term Disability Insurance
- 401(k) Match
- Paid Time Off, and a paid day to participate in local charity or volunteering events
- Employee and family discounts
- Professional development assistance
- Education scholarships
Job Type: Full-time
Schedule: Day shift
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