System Administrator
Must work on-site in Staunton, VA.
Local candidates highly preferred.
Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
3-5 years of experience required.
- Respond to all levels of support requests from Tier 1 - 3.
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with end user resources.
- Configures and deploys new/replacement Linux (REDHAT) and Windows Operating Systems Servers.
- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server/service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
| Skill | Required / Desired | Amount | of Experience |
| Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers | Required | 5 | Years |
| Desktop/Laptop/Server Hardware | Required | 5 | Years |
| Experience with Active Directory Administration | Required | 5 | Years |
| Virtualization/VMWare | Required | 5 | Years |
| Backup and Recovery | Required | 5 | Years |
| Help Desk Support | Required | 5 | Years |
| Customer Service | Required | 5 | Years |
| Cybersecurity | Highly desired | 2 | Years |
| Hands-On w/Network Equip | Desired | 3 | Years |
| Experience with Video Management Systems | Desired | 2 | Years |
| Microsoft Certification/ Related certifications | Nice to have | ||
| Audio-Video Support | Nice to have |
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