Operations Manager

Job Description

Job Description

POSITION TITLE: OPERATIONS MANAGER

Organization: No One Left Behind

Location: Washington, D.C. Metro Area

REPORTS TO: Chief Operating Officer

ABOUT NO ONE LEFT BEHIND

No One Left Behind (NOLB) was established in 2014 when former Afghan interpreter and Special Immigrant Visa (SIV) recipient Janis Shinwari took $35,000 raised for him through a GoFundMe campaign and founded an organization to help others like him. Janis saved five American soldiers as an interpreter in combat, yet waited years for his SIV application to be approved.

Today, NOLB is the only national organization solely dedicated to assisting SIVs. NOLB directors, advisors, staff, and volunteers work tirelessly to ensure the United States meets its moral obligation to protect those who risked their lives in support of it abroad.

For more information, please visit nooneleft.org.

Overview

The Operations Manager will oversee and optimize daily business operations to ensure efficiency, productivity, and profitability. This role involves coordinating with various departments, streamlining processes, and ensuring compliance with company policies and industry regulations. This role will report directly to the COO.

Key Responsibilities:

• Check mail in the VA office twice a week.

• Manage vendor relationships and act as the primary liaison between NOLB and the accounting, auditing, and HR firms:

  • Assist accountants with month-end reports and annual budget preparation.

  • Assist auditors and the COO by gathering necessary information to complete the audit.

• Manage state charitable registrations and ensure the relevant vendor has everything necessary to file those registrations; organize and track who needs to sign or provide information internally at NOLB.

• Manage benefits and annual insurance renewals, and open enrollment periods.

• Ensure compliance with local, state, and federal regulations.

• Support accounting and HR functions, including recruitment, onboarding, and performance management of staff and volunteers.

• Help the COO strategize; optimize spending and current operations procedures.

Job Requirements:

• Commitment to NOLB’s mission and values.

• Ability to track, manage, and reconcile accounting records and financial reports to ensure accuracy and transparency in budgeting and expenditures.

• Strong organizational and time-management skills.

• Familiarity with industry regulations and compliance standards.

• Ability to work independently while also collaborating effectively within a team.

• Self-starter with a proactive and motivated approach to problem-solving and operational challenges.

• Preference will be given to candidates located in VA or the DC metro area.

• Be in the office 2 times per week, and for emergencies.

• Ability to travel domestically.

Benefits

• Competitive salary of $80k-$90k based on experience.

• Nationwide health, vision, and dental insurance options.

• Retirement options with employer match.

Apply

Please read the following carefully. To apply for this position, kindly submit your resume and a cover letter explaining your interest and qualifications for this position by following the instructions on this link: