Certified Communications Officer

City of Fredericksburg
Fredericksburg, VA

Certified Communications Officer
Starting Salary: $53,148
$5,200 Incentive for Certified Communications Officers
24 hours of annual leave and 24 hours of sick leave granted upon hiring

Summary:
Persons applying should be interested in a full-time position that significantly impacts the safety of the general public and responding agency personnel. Under general supervision, a Communications Officer receives incoming emergency and non-emergency phone calls to the Emergency Operations Center, dispatches police, fire, and EMS personnel, performs a variety of administrative functions for the Police and Fire Departments, and performs related tasks as required including extensive computer work. This position will involve shift work to include nights, weekends, and holidays, so a flexible schedule is required.

Eligibility for Certified Communications Officer (including $5,200 Incentive):
  • Virginia DCJS Communications Basic certification (or approved out-of-state equivalent)
  • Current VCIN certification (or approved out-of-state equivalent)
  • Current CPR certification
  • Current APCO or Medical Priority Emergency Medical Dispatch certification
  • 12-months continuous employment as a public safety tele-communicator n
Minimum Requirements:
  • 18 years of age
  • United States Citizen or lawful resident for ten consecutive years
  • High School Diploma or GED
  • One year of work experience involving public contact
  • Ability to type 35 words per minute
  • No more than two moving violations within previous 24 months
  • No record of convictions within previous 60 months for DUI, eluding, leaving the scene of an accident or vehicular manslaughter
  • No record of 2 nd or subsequent DUI
  • No current or previous revocations or suspension of license within previous 60 months due to a moving violation
  • Not have been convicted of or pleaded guilty or no contest to a felony or any offense that would be a felony if committed in the Commonwealth of Virginia
  • Not have been convicted of or pled guilty or no contest to a Class 1 or 2 misdemeanor involving moral turpitude or any offense that would be a misdemeanor involving moral turpitude, including but not limited to petit larceny under 18.2-96, or any offense involving moral turpitude that would be a misdemeanor if committed in the Commonwealth of Virginia
  • Not have been convicted of or pled guilty or no contest to any misdemeanor sex offense in the Commonwealth of Virginia, another state, or the United States, including but not limited to sexual battery under 18.2-67.4 or consensual sexual intercourse with a minor 15 or older under clause (ii) of 18.2-371
  • Not have been convicted of or pled guilty or no contest to domestic assault under 18.2-57.2, or any offense that would be domestic assault under the laws of another state or the United States
  • Undergo a physical examination, subsequent to a conditional offer of employment
  • Not have produced a positive result on a pre-employment drug screening
The selection process includes:
  • ​ Verification of previous work performance and driving history
  • ​Polygraph examination
  • ​Psychological examination
  • ​Background investigation (including fingerprint-based criminal history records inquiries to both the CCRE and FBI)
  • Observation of Communication Center Operations
  • Senior Panel oral review board
    Interview with the Chief of Police;
    Medical exam
Paid incentives are offered for those who have Spanish speaking abilities. Some additional benefits include pay incentives for career advancement, tuition reimbursement, committee and team involvement opportunities, free training, cross-training in call taking, fire dispatch, and police dispatch, instructor potential, free gym membership, and on site kitchen, break room, and gym facilities.

To apply online please visit: .
This position is open until filled. For questions please contact.
Michelle Lambert
Emergency Communications Director
540-654-5931
[email protected]
Email correspondence is preferred .

City of Fredericksburg
Human Resources Department
715 Princess Anne Street, Room 209
Fredericksburg, VA 22401
[email protected]

Posted 2026-01-08

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