Entry Level Customer Service Representative

GVB Inc.
Chesapeake, VA

We have an immediate need for a dedicated individual to join us as a Customer Service Representative. In this role, you'll play a vital part in delivering outstanding service to our clients and customers. This entry-level position offers an excellent opportunity to showcase your communication skills and commitment to creating memorable experiences.

Key Responsibilities:

  • Act as the primary point of contact for clients and customers, addressing inquiries, resolving issues, and providing assistance as needed.
  • Cultivate and nurture strong relationships with clients through regular communication and follow-up to ensure satisfaction and loyalty.
  • Collaborate with internal teams to ensure the seamless execution of events and campaigns, offering support and assistance as required.
  • Assist in planning and organizing events, including logistics, venue coordination, and attendee management.
  • Gather feedback from clients and customers to identify areas for improvement and implement solutions to enhance the overall experience.
  • Maintain accurate records of client interactions, inquiries, and feedback in the CRM system.
  • Work collaboratively with team members to brainstorm ideas and strategies for enhancing customer satisfaction and retention.
  • Stay informed about industry trends and developments to better serve clients and anticipate their needs.
  • Represent the company professionally at all times, adhering to brand guidelines and values.

Requirements:

  • Excellent verbal and written communication skills, with a strong focus on customer service.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Previous experience in customer service or client relations is preferred but not required.
  • Capability to work both independently and collaboratively as part of a team.
  • Passion for delivering exceptional service and creating memorable experiences for clients and customers.
Posted 2026-02-24

Recommended Jobs

Internal Logistic Supervisor

ABB
Richmond, VA

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen.…

View Details
Posted 2026-02-12

Accounting Manager

Richmond, VA

We are looking for an Accounting Manager/Supervisor to oversee daily accounting operations (AP, AR, billing, collections) and coach/lead a team of two accounting staff members. If you are a seasoned a…

View Details
Posted 2026-02-05

Arterial Account Manager- Richmond, VA- Peripheral Vascular

Stryker
Richmond, VA

re you a strategic, clinically savvy sales professional passionate about driving meaningful impact in vascular care? Join us as an Arterial Account Manager , where you’ll operate with autonomy, lea…

View Details
Posted 2026-02-13

Maintenance Technician

Waffle House, Inc.
Richmond, VA

The Waffle House Maintenance Technician will be responsible for multiple restaurants in and around the geographical area. Job responsibilities will include installation and repair of restaurant and r…

View Details
Posted 2026-01-28

Lead DevOps Engineer

Hilton
McLean, VA

***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX*** This is your chance to be a part of an in-house Technology team that's creating consumer-facing, c…

View Details
Posted 2026-02-04

ESS Project Manager - Federal Division (Job number: 1471)

Johnson Controls
Norfolk, VA

We are seeking a ESS Project Manager for our federal team based out of our Virginia Beach, Virginia area.  This role is primarily responsible for managing a portfolio of electronic and integrated …

View Details
Posted 2026-02-04

Facility Maintenance Coordinator

Liebherr USA Co.
Newport News, VA

The Facility Maintenance Coordinator is primarily responsible for ensuring the appearance, cleanliness, safety, and functionality of LUS buildings and grounds. This includes responding to maintenance…

View Details
Posted 2026-02-09

General Clerk III (Onsite)

RP Pro Services
Herndon, VA

RP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. We’re an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclu…

View Details
Posted 2026-01-15

Assistant Community Manager - Tax Credit & HUD

Pratum Companies
Reston, VA

Assistant Community Manager We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by Low-Income…

View Details
Posted 2026-02-24

Dental Assistant/Dental Receptionist

Lorton Valley Dental PLLc
Lorton, VA

Lorton Valley Dental in Lorton VA is seeking a Dental Receptionist/ Dental Assistant to join our team 4 days/per week with the salary ranging from $17 to $23. Dental Receptionist: Greet and che…

View Details
Posted 2026-02-02