Technical Writer

Job Description

The Technical Writer serves as a vital link between the training organization and the manufacturing workforce at LEGO® Manufacturing Virginia. This role ensures that standard work documentation, process instructions, and training materials are accurate , consistent, and easily understood.

By translating complex technical processes into clear, user-friendly documentation, the Technical Writer enables operators to work safely, efficiently, and in alignment with LEGO®’s global standards. The role also supports trainer coordination, ensuring training programs, documentation, and process workflows are seamlessly aligned across molding operations. In addition, this role has responsibility for the CHAMP system, ensuring all materials and global updates are properly maintained and deployed.

Key Responsibilities

Documentation & Process Alignment

• Create, revise, translate (as needed), and maintain Standard Work and technical documentation in accordance with LEGO® global standards.

• Serve as reviewer and approver of official documentation within the molding division in collaboration with the Training Manager.

• Simplify and communicate complex technical workflows into clear, practical guidance for employees.

• Ensure the CHAMP system is consistently updated with accurate documentation, training materials, and standards.

• Oversee the maintenance and integrity of CHAMP, including implementing new standards and updates as they are rolled out globally.

• Lead and support documentation efforts during the introduction of new technologies and equipment.

• Coordinate globally with other Technical Writers to align documentation standards, numbering conventions, and process workflows.

• Act as an ambassador for Standard Work, promoting continuous improvement and process thinking throughout the plant.

Training & Coordination

• Partner with trainers to ensure training materials align with work instructions and operational standards.

• Assist in the coordination and delivery of training programs, ensuring employees acquire essential skills while upholding safety and compliance standards.

• Support translation, uploading, and administration of training content.

• Provide guidance, coaching, and direction for the educational process as needed.

• Contribute to securing the apprentice pipeline by supporting training initiatives and alignment with educational needs.

• Starting hourly rate $39.64

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave –We offer enhanced paid leave options for those important times.

Insurances –All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace –You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.