Federal Sales Operations Analyst 1442997

The application window is expected to close on: August, 21, 2025.

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Due to federal government contract requirements, this position is open only to U.S. citizens

Meet the Team

Cisco Workspace for Government (W4G) is a Cisco initiative to provide Cisco software products to our most sensitive US Government customers. It is a groundbreaking new approach to providing software products to our US Government customers in an easily consumable platform. Cisco Workspace for Government Team helps drive consumption and adoption of software services in the US Federal Government space.

Your Impact

As a Sales Operation Analyst within the Cisco Workspace for Government (W4G) Team, play a pivotal role in supporting our most sensitive US Government customers and Federal account teams. Focus on the W4G application and operational support for Cisco sales processes, demonstrating your technical expertise and eye for business to drive efficiencies, support sales initiatives, and ensure seamless collaboration across internal teams and external partners. This role offers the outstanding opportunity to contribute directly to critical government operations by balancing business needs, operational processes, and customer mission requirements.

In this role you will:

• Serve as the front line for resolving technical issues related to Workspace for Government.
• Manage customer Smart accounts, including user management, software, licensing, and hardware products.
• Assist in gathering customer product and application requirements, build quotes, and track order fulfillment.
• Collaborate closely with Cisco Federal Account Teams and 3rd party partners to ensure customer mission requirements are accurately captured and appropriate actions are taken.
• Contribute to the Workspace for Government development lifecycle through process development, documentation, and internal knowledge transfer.

Minimum Qualifications

• Solid experience in program execution, operations, and understanding of the software development life cycle.
• Experience working with Cisco licensing, including Smart Licensing, Smart Accounts, and Virtual Accounts or equivalent
• Familiarity with basic software programming concepts and workflows.
• BA/BS degree in Business, Engineering, or a related field preferred.

Preferred Qualifications

• Active Secret Clearance preferred
• Strong relationship-building and communication skills, with the ability to engage across all levels of management.
• Demonstrable ability to understand, resolve, and communicate sophisticated technical and business issues.
• Highly organized, meticulous, and reliable.
• Ability to drive decisions, communicate effectively, and build consensus across partners.
• Knowledge of Cisco’s Architectures and products at a high level to support licensing.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to build solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future!

Fueled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you!