Full Time Store Manager

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Position title: Full Time Store Manager

Reports to: Area Manager

[Brand Story of MINISO]

The MINISO Brand founder Jack Ye gained inspiration for MINISO while on vacation with his family in Japan in 2013. He came across several specialty stores which stocked good quality, well designed, and inexpensive products that were mostly manufactured in China. With his knowledge and experience in product development, supply chain, and the fashion industry, Jack established MINISO with its headquarters in Guangzhou, China, a brand catering to young people around the world.

MINISO' s original intention was to enable the young generation to enjoy life through high-quality products and services. He wanted customers to have affordable, well-designed, quality products.

Through consumer insights gained from its international operations, MINISO evolved its definition of "extreme affordability", while proposing the concept of "interest-based consumption" for the first time in the retail industry. To meet the needs of young consumers, MINISO innovates through co-branding partnerships with popular license holders, its excellent designs, and sophisticated technology, and launches products that are visually pleasing, easy to use and fun to play with.

At the same time, as consumer behavior has shifted to include multiple touchpoints, MINISO has embraced an omni-channel strategy combining the online and offline market, providing consumers with a seamless shopping experience.

MINISO operates its global business under its brand slogan " Life is for fun ". Today, MINISO has successfully entered over 105 countries and regions and opened more than 5,500 stores around the world, covering the core business districts of world-renowned cities such as New York, Los Angeles, Paris, London, Dubai, Sydney, and Istanbul. MINISO will continue creating joyful and high-quality life experiences for hundreds of millions of consumers around the world.

BENEFITS:

Pulled from the full

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

WHO SHOULD APPLY?

Minimum qualifications:

• High School Graduate or equivalent
• Minimum 1+ years of management experience preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Key Qualities:

• Lead Engaged Sales Team
• Amplifier of Talents / Encouraging Leader
• Clear Communicator
• Leaders of Change
• Ownership/Commitment
• Accountability/Delegation/Follow Up
• Planning/Time Management
• Goal Oriented
• Professionalism

CUSTOMER SERVICE:

• Drive service through shift leaders and sales associates alike.
• Ensure high levels of customer satisfaction through excellent service.
• Resolve customer issues that may arise and exceed customer expectations
• Propose innovative ideas to increase market size

OPERATIONS:

• Control Inventory/Loss Prevention
• Effectively schedule a staff of employees to meet business needs while controlling payroll costs
• Excel in visual merchandising to drive sales
• Oversee store sales floor and back of house standards
• Report on buying trends, customer needs, profitability, etc.

SALES:

• Oversee financial plans, budgets, and costs for store; work with comparative figures to last year, budget, etc.
• Control profitability within the store level
• Increase designated store KPI's
• Drive sales through business acumen

TALENT:

• Recruit, on-board, train, and develop store talent
• Conduct personnel performance appraisals to assess training needs and build career paths
• Be a shining example of behavior and high performance
• Develop and empower store talent through personal development plans and coaching methods
• Manage staff performance, including use of disciplinary action as needed

Job Type

· Full-time

Schedule:

• 8-hour shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• City, State: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 year (Preferred)
• Retail management experience: 1 year (Preferred)
• Will look at other industries' experience as well
• Training provided

Work Location: One location

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person