Senior Vice President of Service Delivery and Partnerships

Become part of a movement committed to youth development, healthy living, and social responsibility across the Commonwealth of Virginia.

Job Description

WHY THE VIRGINIA ALLIANCE

The Virginia Alliance of YMCAs brings together 26 independent Ys across more than 100 Virginia communities to amplify impact and build stronger, healthier communities.

As a member-focused statewide partner, we provide leadership on strategic initiatives, advocacy, and collaborative growth—enabling local Ys to do what they do best while leveraging the Alliance’s capacity for broader influence and sustainability.

Our Benefits

Joining the Alliance means more than a job. It’s a mission-driven career supported by a benefits package designed to help you thrive personally, professionally, and as part of our statewide Y community. Benefits include:

• Medical, Vision, Dental with HSA and FSA options
• 12% Retirement contribution
• Free Family Y membership and program discounts
• Generous paid time off
• Pet Insurance, Legal Resources, and more

Position Summary

The Senior Vice President of Service Delivery and Partnerships at the Virginia Alliance of YMCA serves as the Alliance’s senior operational leader and acts on behalf of the CEO when needed. This role provides direct operational support, service delivery oversight, and capacity-building assistance to member YMCAs across the state.

The Senior Vice President of Service Delivery and Partnerships positions the Alliance as a connector and collaborator with all YMCAs in Virginia to address critical system-wide needs and strengthen collective impact.

Please Note Residency Expectation: Live in the Commonwealth of Virginia and have the ability to travel to locations throughout for meetings or support member YMCAs.

Qualifications

• Bachelor's degree required, Master's degree preferred
• At least 5 to 7 years of experience leading or consulting in the nonprofit sector
• Preference for YUSA Organizational Leader Certification
• Preference for experience in a YMCA executive level operations role
• 3 to 5 years of experience in a supervisory role.
• Experience facilitating strategic planning processes and discussions
• Demonstrated experience advising nonprofits Board Governance strategies and best practices
• Proven ability to lead through change and adapt well to new situations, obstacles, and opportunities
• Strong interpersonal, verbal/written communication, and presentation skills.
• Ability to tailor communication to diverse audiences
• Skill in implementing strategies that inspire and build commitment to achieve goals
• Motivated self-starter with the ability to work independently and collaboratively
• Ability to build consensus in challenging environments
• Strong relationship-building skills
• Demonstrated ability to manage multiple projects and tasks with strong technical and project management skill
• Ability to perform under pressure and meet deadlines
• Group facilitation experience and skills that promote teamwork and collaboration among YMCAs
• Ability to travel extensively and consistently across Virginia and to national meetings
• Commitment to the YMCA’s character values of caring, honesty, respect, and responsibility

Background Checks

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.

Essential Functions

KEY DELIVERABLES

• Strengthen YMCA Capacity and Support Statewide Service Delivery
• Build the capacity of YMCAs by delivering high-quality operational consultation and external services under the YUSA grant for Network Partner Alliance Services.
• Develop and maintain relationships with YMCAs in Virginia and internal/external stakeholders.
• Manage the Network Partner Alliance Services service support system including strategy development, implementation, and reporting.
• Engage external support and resources as needed to meet the needs of YMCAs.
• Identify operational efficiencies and revenue opportunities for YMCAs, offering recommendations to be implemented for improvement.
• Build and enhance collaborations and shared resources between YMCAs.

Facilitate Key Alliance Services and Direct Support

• Provide technical assistance and direct service delivery in:
• Strategic planning facilitation
• Board Governance training and development
• Management agreements, shared services, and mergers.
• Early identification and intervention strategies for struggling Ys.

Advance Statewide Alliance Deliverables

• Support Alliance CEO in achieving statewide objectives outlined in YMCA of USA grant, including:
• Ongoing volunteer engagement and relationship building among Ys.
• Active engagement of CEOs, volunteers, and staff.
• Internal and external communications
• Strategic relationship building and statewide collaboration
• Coordination with other state alliances and support of statewide initiatives
• Develop a method to consistently engage each YMCA and assess their service delivery objectives.
• Consult with the CEO to provide reports to YUSA regarding service delivery objectives.

Cause-Driven Leadership Competencies

• Collaboration
• Communication & Influence
• Program/Project Management
• Critical Thinking
• Change Leadership
• Engaging Community
• Inclusion
• Volunteerism