Banquet Captain

White Lodging
Richmond, VA

Description

Summary:
This is a highly visible and key supervisory role responsible for assisting the Banquet Manager in the successful ownership and operational execution of Banquet and Meeting functions and duties.

Responsibilities:
WHAT YOU'LL DO

•To take complete ownership and accountability of an event from the planning and preparation phases, through to the successful execution and tear down of the event and on to the post-con stages.
•To keep the entire department clean & organized at all times.
•To promote and support effective departmental and hotel communication.
•To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
•Maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
•Maintain complete working knowledge of: CI and accounts receivable systems and procedures; scheduled in-house group names and information; order of service and traffic flow in an event area; correct use and maintenance of equipment; all departmental standards and service procedures; prices of specified selections of cash functions.
•Attends, participates or leads all meetings as prescribed by the Banquet Manager.
•Maintains accurate, up to date information on the Event Orders.
•Assists in the copying, posting and distributing of "Dailies."
•Delegates specific primary duties and side duties to respective staff members and follows up with coaching, praise or guidance.
•Stays abreast of current trends in order to provide the most up to date products and services.

WHAT YOU'LL BRING

•An understanding that excellence is the expectation
•3 or more years of previous banquet experience preferred
•1 or more years of supervisory experience in a hotel setting preferred
•Eligible to serve alcoholic beverages based on state law
•Knowledge of various food-service styles
•Excellent computer skills to maintain the administrative tasks
•Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding

Other information:
•Day 1 Medical, Dental and Vision insurance
•Vacation/Paid Time Off (PTO) with rollover
•Paid Parental Leave
•Complimentary wellness tools
•Unlimited referral bonuses
•401(k) with company match
•Hostcare Resources healthcare concierge
•Leadership development
•Tuition reimbursement
•Discounts on hotel rooms, dining, and other travel/entertainment experiences
•Multiple hotels in each market = more opportunities

Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
Posted 2026-07-10

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