Senior Director of Business Development
***This role is based at our corporate office in McLean, VA***
Exceptional Hospitality Starts with You
Hilton Supply Management (HSM) is the largest global hospitality-focused organization that supports our brands, owners, and operators. With 16 billion dollars of spend influence and over 4000 suppliers, this team has transformed how supply chain and procurement add value to the hospitality industry. HSM is a strong partner to all our brands, helping influence and lead programs with unique and distinctive products and services. HSM is proud of its diverse and skilled team members worldwide that also give back to the community by supporting sustainability, supplier diversity, and responsible sourcing goals.
What will I be doing?
Do you enjoy managing clients, developing strategic goals, and leading a team? You will put these skills to use. You will develop a regional sales strategy, lead a market entry strategy into the senior living sector, direct a team, and align strategic resources to influence the full lead potential of HSM's vendor network. You will also have ownership and be accountable for business outcomes.
What you'll do during a typical day:
- Market entry strategy
- Identify and track key sales metrics (sales pipeline, sales funnel, time-to-close, win rate)
- Lead development of sales collateral
- Lead a cross functional team to achieve growth goals
How you'll collaborate with others:
- Cultivate partnerships with strategic suppliers, senior living brands, facility management company representatives, and owner groups.
- Give strategic guidance and engage with Sales teams on opportunities from inception through the contracting phase.
- Work with internal and external teams through lead sourcing strategy and activation.
- Collaborate with teams on contract revisions.
- Work with branding teams to create sales and marketing materials that support lead generation efforts.
- Engage with external agencies, plan, and execute important events for top prospects.
- Develop relationships with key account partners.
- Collaborate with Account Management to deliver services per the contract and meet customer needs.
- Guide a team of professionals for performance and personal development.
Projects you'll take ownership of:
- Short and long-term senior living sales strategy
- Set KPIs and performance metrics for entry into senior living market
- Determine specific suppliers and products required to meet the needs of the market and working with Category Management to source the products
- Lead all senior living business development efforts
What It Takes to Make the Stay
Success will demonstrate itself through the following attributes and skills:
- Work well under tight constraints and balance multiple, concurrent demands.
- Confidentiality regarding sensitive information.
- Help share information promptly.
- Lead change, resolve conflicts and ensure collaboration within teams and units; includes maintaining the highest standards of ethical conduct and integrity.
You have these minimum qualifications:
- Ten (10) years of related professional experience
- Four (4) years of sales and management/supervisory experience
- Open to travel up to 50% of the time
It would be useful if you have:
- BA/BS Bachelor's Degree or MA/MS Master's Degree
- Fifteen (15+) years of related professional experience
- Six (6+) years of sales and management/supervisory experience
- Senior living operational or account experience
- GPO sales/account management experience of senior living supply chain management
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune . With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
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