Lead PP&C Engineer

Job Description

Job Description

We are looking for a Lead PP& C Engineer to oversee the design, configuration, and management of advanced Microsoft 365 environments in Reston, Virginia. This role is ideal for a systems engineering expert with a passion for driving innovation, enabling user productivity, and ensuring secure and efficient technology adoption. You will collaborate across teams to deliver cutting-edge solutions and contribute to the growth of organizational capabilities.

Responsibilities:
• Design and configure scalable Microsoft 365 environments to enhance organizational efficiency.
• Lead the integration of AI-driven tools, including Copilot, to modernize workflows and improve productivity.
• Provide expert-level support and guidance for SharePoint, Power Automate, and Power Apps usage.
• Collaborate with cross-functional teams to develop and refine collaborative solutions.
• Conduct user training and enablement sessions to maximize technology adoption and engagement.
• Monitor and address Microsoft 365 resources, including Service Health, Message Center, and Secure Score, to ensure optimal performance and security.
• Diagnose and resolve complex system and application issues effectively.
• Research and implement new Microsoft 365 features, tools, and best practices to enhance system capabilities.
• Create and maintain comprehensive documentation of system architecture, requirements, and testing procedures.
• Mentor less experienced engineers to foster skill development and drive team improvements.• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a closely related field.
• At least 4 years of experience in supporting or engineering Microsoft 365 platforms or similar collaboration technologies.
• In-depth knowledge of the Microsoft 365 ecosystem, including productivity and communication tools.
• Hands-on experience with Defender, Purview, or comparable security and compliance solutions.
• Microsoft 365 Associate-level certification or higher preferred.
• Strong analytical and problem-solving skills to address complex technical challenges.
• Excellent communication and collaboration skills to work effectively across departments.
• Familiarity with Azure, Intune, Unified Endpoint Management, Jira, and Identity & Access Management is a plus.