Service Advisor
SUMMARY
We are looking for a Service Advisor to effectively communicate with customers on the status of their vehicle and to make recommendations for work based on the technical review of the vehicle given in our shop. If you are self-motivated, customer service focused, and want to have a position where you see the rewards from hard work, this position is for you. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!WE OFFER:
- Medical, Dental
- Life and Disability
* 401K
- Paid Vacation
- Free Lunch on Saturdays
- Career Growth Opportunities
RESPONSIBILITIES
- Greet customers promptly and with a smile
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- Ability to multi-task and prioritize effectively
- Strong organizational skills
- Sales skills and the ability to accurately sell work needed to maintain a customer's vehicle
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Recommended Jobs
Handyman (Ducts, Chimneys & Repairs)
Job Description Job Description Job Title: Chimney & Duct Repair Technician Location: Virginia beach, VA Job Type: Full-Time Compensation: Earn $6,000–$9,000 per month based on experi…
Benefits Financial Analyst
Benefits Financial Analyst Location Reston, VA : Benefits Financial Analyst Job Category: Human Resources Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percenta…
Front Desk Administrative Assistant/Receptionist
Job Description Job Description We are seeking experienced front desk personnel to help in a fast-paced medical office. Duties will include answeriing phones, scheduling appointments, collecting …
Assistant Superintendent - Alexandria, VA
Job Description Job Description Love Where You Work! If working for a team of dynamic professionals that create award-winning projects for some of the world’s most successful companies sounds…
Team Lead
Description Do you love ice cream and having fun at work? Ben and Jerry's looking for new team leader to join our awesome team. Team leaders work to provide excellent leadership, customer servi…
Ground EMS & Ambulance Operations Manager - FT
Workplace: Onsite How You’ll Help Transform Healthcare: The Ground/EMS Operations Manager will manage approximately 90 FTEs including FT and Flex/PRN EMS employees and 22 ambulances in t…
Food Services Associate - Community Hospital
Onsite, Remote or Hybrid: Onsite Sign on Bonus: $2,000 sign-on bonus available per applicable guidelines (external applicants only) How You’ll Help Transform Healthcare: As a vital member …
Optometrist Job- Exmore, Virginia Excellent OD opportunity
Great full time/ part time opportunity to join an established practice with heavy emphasis on patient care. 3-4 days per week; Monday through Thursday initially. No weekend hours. Practice full scope …