Service Now Developer
Come join our CACI team to be part of an innovative fast-paced highly technical IT team as a ServiceNow Developer in support of the EITaaS contract for the United States Air Force.
What You'll Get to Do:
Job duties include:
- Technical specification and implementation of ServiceNow integrations
- Provide expertise on all technical questions related to development on of ServiceNow
- Develop the technical solutions, implements them, and performs the component integration tests
- Understand the business needs and the needs to standardize processes, and build this into the design
- Understand the large scale thinking and approach needed for success of the project
- Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development
- Intermediate level understanding of ServiceNow required
- Intermediate level programming skills
- A fundamental understanding of ITSM, ITIL and CMDB
- Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment
- Javascript/AngularJS development experience
- System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, REST/SOAP
- Strong communication, Strong presentation and writing skills
- Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
- Understands technical and functional design requirements related to ServiceNow.
- Create and manage scripts and workflow
- Integrate external data sources into ServiceNow
- Build custom dashboards based on custom application data models and external data sources
- Customize and configure workflows and define notifications as part of custom workflows in applications
- Leads integration of new products based on client requirements.
- Address problems of systems integration, compatibility and multiple platforms.
- Consult with project teams and end users to identify application requirements.
- Assist in the evaluation and recommendation of application software packages, application integration and testing tools.
- Instruct, assign, direct and check the work of others on the development team.
- Participate in development of software user manuals and technical reports.
You'll Bring These Qualifications:
Qualifications:
- 15+ Years of relevant experience (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience; Master's Degree in related field may be substituted for bachelor's degree and 3 years relevant experience).
- Experience working directly with the Strategic Portfolio Management (SPM) suite of modules within ServiceNow
- Advanced experience with ServiceNow implementations
- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application
- Experience with relational databases (e.g. MySQL, Oracle)
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
- Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
- Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
- Experience presenting and conducting demo reviews with client stakeholders.
- Ability to obtain a DoD secret clearance
- At least one of the following certifications:
- Certified ServiceNow Developer
- Certified ServiceNow Administrator
- Certified Implementation Specialist (ITSM, CSM, or similar)
- What We Can Offer You:
- We've been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
- For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.
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