Lead Medical Assistant

Job Description

Job Description

Lead Medical Assistant - Primary Care

Type: temp to potential hire

Schedule: Monday-Friday, 8am-4:30pm

Requirements:

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program required.
• Minimum of 3–5 years of Medical Assistant experience, preferably in a primary care setting.
• Previous leadership, supervisory, or preceptor experience required.
• Experience with electronic medical records (EMR) systems.

Responsibilities:
Clinical Responsibilities

• Room patients and obtain vital signs, medical histories, and medication reconciliations.
• Prepare patients for examinations and procedures.
• Assist providers with clinical procedures as needed.
• Administer injections, vaccines, EKGs, and other clinical services within scope of practice.
• Perform point-of-care testing and specimen collection.
• Process laboratory specimens and coordinate diagnostic testing.
• Review and complete clinical tasks, messages, and refill requests according to office protocols.
• Ensure accurate and timely documentation in the electronic medical record (EMR).

Leadership Responsibilities

• Provide day-to-day oversight and guidance to Medical Assistants.
• Monitor staffing assignments and patient flow throughout the day.
• Assist with onboarding, training, and competency assessment of new Medical Assistants.
• Mentor staff and provide coaching on clinical workflows and best practices.
• Promote accountability, professionalism, and teamwork among clinical staff.
• Identify workflow issues and recommend process improvements.
• Serve as a resource for clinical questions and operational concerns.
• Escalate performance, patient care, or compliance concerns to management as appropriate.

Operational Responsibilities

• Ensure exam rooms are stocked, clean, and prepared for patient care.
• Monitor inventory of clinical supplies and submit ordering requests.
• Assist with schedule management and coverage planning during staff absences.
• Support implementation of clinic policies, procedures, and quality initiatives.
• Participate in staff meetings and quality improvement projects.
• Maintain compliance with OSHA, HIPAA, infection control, and safety standards.
• Assist with audits, quality metrics, and regulatory requirements.

Patient Service Responsibilities

• Deliver compassionate, patient-centered care.
• Address patient concerns professionally and escalate issues when necessary.
• Promote a positive patient experience through effective communication and teamwork.
• Maintain confidentiality and protect patient privacy at all times.

...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP