Data Analyst
Key Responsibilities
- Oracle Reports & Data Integration:
- Pull, validate, and organize data from Oracle BI and related platforms.
- Collaborate with development teams to modify, retire, or transition reports from Oracle BI to Tableau and other visualization tools.
- Integrate data from various sources, including ServiceNow, into the Enterprise Data Warehouse (EDW) and dashboards for stakeholders.
- Dashboard Reporting:
- Design, develop, and enhance dashboards using Tableau, Excel, and other analytics tools.
- Apply data models to generate actionable reports and analyses for internal clients, such as HR, business operations, and executive leadership.
- Ensure data quality by tracking issues and monitoring resolution progress in a centralized system.
- ServiceNow Data Management:
- Work with the Division of Information Systems (DIS) to extract and validate ServiceNow data for reporting and analytics.
- Support business process automation and AI initiatives leveraging ServiceNow and related platforms.
- Stakeholder Collaboration:
- Meet with cross-functional teams to understand requirements and deliver data solutions that inform strategic decisions.
- Provide consultative expertise on data architecture, including data warehouses, lakes, and lake houses.
- Bachelor’s degree
- 3–5 years of experience in data analysis, preferably in a federal or scientific agency.
- Proficiency in Oracle BI, Tableau, Excel, SQL, and ServiceNow.
- Strong understanding of data modeling, integration, and validation processes.
- Excellent communication skills for presenting insights to diverse audiences.
- Certification in Data Analytics or related fields.
- Experience with process automation, AI/ML, and dashboard modernization.
- Ability to work collaboratively with IT, HR, and business operations teams.
- Collaborate with the Human Resource Management team and other functions to gather and analyze data
- Present findings and recommendations to management
- Support the development of data-driven strategies to improve federal HR processes and performance
- Experience working with human capital data, preferably in a federal or similar commercial environment
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