General Manager in Training - Falls Church

Hand & Stone - 6112 Arlington Blvd - Falls Church, VA
Falls Church, VA

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Hand & Stone Massage and Facial Spa Falls Church located at 6112 Arlington Blvd, Falls Church, VA 22044 is searching for a dynamic Spa Leader! The ideal candidate has 13 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations, client experience, and sales performance. This role is designed to prepare you for future management opportunities, with a clear pathway to leading your own location. While there is no defined timeline for promotion - as transitions depend on market growth, role availability, and performance success - our goal is to ensure our leadership team is continuously developing and ready to step into elevated roles when the opportunity arises. If you are a motivated leader passionate about growth and success, wed love to hear from you!

What Sets Us Apart?
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on performance.

As a General Manager in Training, you will
  • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
  • Successfully lead the front desk team to exceed all sales and performance goals
  • Provide an exceptional experience to all guests and valued members, as measured by our Service Level Standard scores
  • Oversee and manage daily operations of the front desk
  • Assist General Manager in managing the daily operations of the business
  • Train, monitor, and coach teams, including in-the-moment coaching
  • Assist in recruiting, onboarding, and training all new hires at the front desk
  • Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements
  • Passionately promote sales, promotions, and events
  • Uphold spa cleanliness standards
  • Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc.
The GMIT has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

Role Requirements
  • Passion for people and providing excellent service
  • Ability to work flexible hours including nights, weekends and some holidays
  • Ability to occasionally travel for training, conferences, or other business-related activities
  • Excellent verbal and written communication skills
  • A fast learner with a positive attitude
  • Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment systems is a plus
  • A strong team player with the ability to work independently
  • Exceptional organizational skills including attention to detail and multitasking
  • Critical thinking skills, including customer conflict resolution
We cant wait to meet you!

Posted 2025-07-26

Recommended Jobs

General GEOINT Resumes

Masego
Springfield, VA

Job Description Job Description Masego, Inc. is always looking for GEOINT professionals to join our team. If you are interested in what we do but don't see an open role that matches your skillset…

View Details
Posted 2025-07-26

Corrections Oversight Worker - Alexandria County Jail

Aramark
Alexandria, VA

The Corrections Oversight Worker supervises inmates to ensure that meal and food items are prepared in accordance with production plans. In this role, you will train workers in methods of performing …

View Details
Posted 2025-07-25

Physical Therapist

Gotham Enterprises Ltd
Chantilly, Loudoun County, VA

Outpatient Physical Therapist | Full-Time Overview Now hiring a full-time Physical Therapist to join our outpatient orthopedic center in Chantilly, VA. In this role, you’ll have the opportunity…

View Details
Posted 2025-07-25

HOUSEKEEPER (FULL TIME)

Compass Group
Richmond, VA

  We are hiring immediately for full time HOUSEKEEPER positions. Location : VCU Health System Authority - 1230 East Marshall Street, Richmond, VA 23298. Note: online applications accepted on…

View Details
Posted 2025-07-30

Analyst, Specialty Underwriting and Portfolio Management - Corporate & Sponsor Lending

Capital One
McLean, VA

Analyst, Specialty Underwriting and Portfolio Management - Corporate & Sponsor Lending The Commercial Underwriting and Portfolio Management organization is responsible for working with intern…

View Details
Posted 2025-07-24

Lead Dental Assistant

Greater Washington Endodontics Pc
Fairfax, VA

Job Description Job Description Benefits: Daytime Shifts No Weekends Competitive salary Job Summary We are seeking a qualified Dental Assistant to join our team! The ideal candid…

View Details
Posted 2025-07-27

Physical Therapist Assistant / PTA - full-time

Continuum Therapy Partners
Front Royal, VA

Physical Therapist Assistant / PTA - full-time Front Royal VA / Virginia Continuum Therapy Partners has an opportunity for a full-time Physical Therapist Assistant / PTA at Heritage Hall- Fron…

View Details
Posted 2025-07-29

Mammography Technologist

Onsite Women's Health
Woodbridge, VA

Job Description Job Description Onsite Women's Health is on a mission to improve women's healthcare. In partnership with forward-thinking providers across the country, Onsite Women's Health of…

View Details
Posted 2025-07-26

Pharmacist in Charge (PIC) | Long Term Care | Charlottesville, VA | Direct Hire

Soliant
Charlottesville, VA

Job Description Job Description Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Applicants who do not meet these qualifications…

View Details
Posted 2025-07-27

Public Affairs Manager

NADA
McLean, VA

Job Description Job Description Are you a communications professional with a passion for media strategy, compelling storytelling, and public affairs? Or a journalist looking to step into a career…

View Details
Posted 2025-07-30