Salesforce Quality Assurance II

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

A Salesforce Quality Assurance II leads end-to-end test lifecycle management for functional Salesforce areas, including advanced Agentforce/Einstein AI behavioral validation and automated regression engineering

Key Duties & Responsibilities

• Test Strategy & Planning: Design and execute detailed test plans, including functional, regression, integration, and user acceptance testing.
• Automation & CI/CD: Own and maintain automated test suites (e.g., Selenium, Cypress, Playwright) and integrate them into CI/CD pipelines.
• Requirements Analysis: Translate business, user, and technical requirements into comprehensive test cases, covering both positive and negative scenarios.
• Defect Management: Identify, document, and track defects in tools like Jira or ALM; participate in root cause analysis and triage sessions.
• Collaboration: Work closely with developers, business analysts, and operations to validate fixes, ensure traceability between test cases and requirements, and provide quality updates to stakeholders.
• Performance & Security Testing: Validate system performance, security controls, accessibility, and governance compliance.
• Process Improvement: Contribute to refining testing procedures, automation frameworks, and QA standards.
• Agile Participation: Engage in Agile/Scrum ceremonies such as backlog refinement and sprint planning.

Qualifications

• Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
• 5-8 years of QA experience with 3+ years on Salesforce Government Cloud; Salesforce Certified Administrator+ AI Specialist required; active Public Trust or Secret clearance required
• Expert in integration testing (Postman, SoapUI), MuleSoft middleware validation, and leading defect triage/sprint planning within Agile delivery framework.
• Salesforce Skills: Salesforce Administrator, Platform App Builder, and familiarity with declarative features.
• Technical Skills: Strong problem-solving, root cause analysis, and consultative approach; experience with test automation tools and CI/CD pipelines .
• Certifications: ISTQB Foundation/Advanced, Agile Tester, AWS Cloud Practitioner, or Salesforce certifications are valuable .