Tree Care Advisor

Truetimber is a leader in professional tree care, dedicated to providing expert arboricultural services while prioritizing the health of the natural environment, our clients, and our team. As a Tree Care Advisor, you will play a key role in delivering knowledgeable guidance and tailored solutions to clients, ensuring a seamless experience from the initial consultation through project completion. This position offers the opportunity to work closely with both clients and the operations team, contribute to educational content, and help shape the future of urban forestry in a supportive and collaborative environment.

Responsibilities

• Conduct on-site consultations with clients to assess tree health and develop customized care plans and proposals.
• Build and maintain strong client relationships to encourage repeat business and referrals.
• Monitor and achieve individual sales goals through effective communication and service delivery.
• Collaborate with the operations team to ensure the successful execution of tree care services.
• Stay current with industry best practices and standards, continually expanding arboricultural knowledge.
• Participate in a rotational on-call schedule for emergency tree care services.
• Contribute to Truetimber’s blog (Urban Forest Dweller) and social media content to educate and engage the community.
• Promptly address and resolve client concerns to ensure satisfaction.
• Maintain positive working relationships with clients and team members.

Qualifications

• ISA Certified Arborist
• ISA Tree Risk Assessment Qualification (TRAQ)
• CVNLA Certified Horticulturist (preferred)
• At least 5 years of experience in arboriculture
• At least 2 years of experience in sales
• Strong computer skills
• Valid driver's license
• Comprehensive knowledge of tree identification, diseases, insect identification, and industry standards (A300 and Z133)
• Experience as a climbing arborist

Compensation

100% commission with weekly draw payments

Benefits

• 18 vacation days per year
• 6 company holidays per year
• Health, vision, dental, life, and supplemental insurance options
• 401(k) with company match
• Annual spending allowance
• Take-home company vehicle
• Company cell phone and tablet