Service Desk Engineer
Apply now: Service Desk Engineer, location is onsite. The start date is ASAP for this contract position.
Job Title: Service Desk Engineer
Location-Type: Onsite (5 days/week, Vienna, VA – within 1 hour commute)
Start Date Is: ASAP / ideally next week
Duration: 3 month Contract to hire
Compensation Range: $30-38/hr
Job Description:
Provide high-touch, in-person technical support for executives and onsite staff, ensuring seamless day-to-day technology operations in a fast-paced environment.
Day-to-Day Responsibilities:
-
Deliver white-glove, in-person support to executives and senior leadership
-
Resolve Tier 2 service desk tickets and support project-based work
-
Support and troubleshoot macOS and Windows environments
-
Install, configure, and maintain laptops, desktops, printers, and peripherals
-
Provide iOS device support for iPhones and iPads
-
Set up, test, and support conference rooms and AV systems
-
Troubleshoot Microsoft Teams collaboration and meeting environments
-
Proactively monitor and optimize executive devices and applications
-
Deploy and support AI productivity tools such as Microsoft Copilot and ChatGPT
Requirements:
-
Must-Haves:
-
3-5 years of Tier 2 technical support experience
-
Strong troubleshooting skills across Windows OS and macOS
-
Experience supporting iOS devices (iPhone and iPad)
-
Experience in a Microsoft-based environment
-
White-glove or executive-level support experience
-
Familiarity with AI tools such as Microsoft Copilot and ChatGPT
-
Strong soft skills: professional demeanor, self-motivated, team-oriented, able to work independently, comfortable supporting executives in high-pressure environments
-
US Citizen or Green Card holder
-
-
Nice-to-Haves:
-
Experience supporting retail or healthcare environments
-
Recommended Jobs
Lead Caregiver - Chesapeake 23320
Job Description Job Description Benefits: Competitive salary Flexible schedule Training & development Lead Care Provider Be the Heart of Our Team! Lifes At Home Care | Full-Time | 4…
Lead Teacher Position
Summary Epiphany Lutheran Nursery School is looking for a Lead teacher in their preschool program. The ideal candidate will have a bachelor's or associate's degree or a credential in Early Ch…
Data Protection Country Officer
The Country Officer for Data Protection will act as the central point of contact and coordinating instance for all data protection related issues for all US companies within the Liebherr Group. The o…
Data Engineer
About Infinitive: Infinitive is a data and AI consultancy that helps clients modernize, monetize, and operationalize their data to generate lasting value. They pride themselves on their deep indus…
Preschool Substitute Teacher
Job Description Job Description About the School Since 1910, St. Anne's-Belfield School has been committed to nurturing the whole student: body, heart, mind, and soul. As the largest independe…
Operations Research Analyst- Foundational
Title: Operations Research Analyst- Foundational Belong. Connect. Grow. with KBR! Operations Research Analyst- Foundational KBR's National Security Solutions team provides high-end engine…
Sales Representative - Virginia - Smart Care
Sales Representative – Vocera As a Sales Representative, you will be responsible for promoting and selling Stryker’s Vocera solutions to hospitals and healthcare providers. This includes product…
Contract / Acquisition SME TS/SCI CI poly
The individual will provide Acquisition support, Contract Award and Management support, including recommendations regarding official program direction in the formation of contracts, resolution of cont…
Account Director, Surface Warfare
Title: Account Director, Surface Warfare KBR's Mission Engineering Division partners with the U.S. Navy and Joint Forces to address their most complex and time-sensitive operational challenges.…
AIML Research Associate
Job Description AIML Researcher — NASA AiTHENA (Artificial Intelligence Training and Hands-on Experience at NASA) Program Overview The AiTHENA Program supports NASA researchers by pairing hi…