Membership Consultant

At Orangetheory Fitness, we share more than just a workout, we share an experience. Our team of rock-stars get the privilege of introducing people who are looking to better themselves to a scientifically proven workout program that delivers the results they want.

What We’re Looking For

Are you looking for that workplace where you can feel your best and participate in an environment that challenges you - both personally and professionally? Do you also want to help others feel their best and be a part of changing their lives?

Job Description

Membership Consultant/Front Desk Sales Associates assist in running all "front of the house" fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills, and have basic sales experience. The Membership Consultant is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic. Must be available for regularly scheduled shifts, but "unconventional" hours—early and/or late and weekends.

Essential Duties & Responsibilities

• Maintain accurate records using established OTF sales systems
• Conduct telephone inquiries/follow up calls/customer care calls
• Lead OTF studio previews with prospects and/or fitness program holders
• Greet members and guest promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment
• Functional computer skills required - Microsoft Office basic programs (Word, Excel), Internet, basic computer program software use
• Health & fitness minded people strongly preferred
• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude)
• Flexible to work day, evening, and/or weekend hours as needed

Additionally, we provide training and the opportunity for career growth.