Online Member Success & Benefits Representative - Remote

100% Remote – Benefit Specialist

Please Note: Hiring only U.S. residents legally authorized to work in the United States with a Social Security Number (SSN) . Not hiring in Massachusetts.

About the Role

Join a trusted legacy of supporting working-class families since 1951! As a Benefit Specialist , you’ll help clients navigate life, accident, and supplemental health products through virtual Zoom meetings from the comfort of your home. Build lasting client relationships while contributing to our mission of safeguarding families.

Responsibilities

• Contact clients who have inquired about their benefits
• Schedule and conduct virtual benefit reviews via Zoom
• Guide clients through the benefits enrollment process
• Complete detailed reports following each client interaction

Suggested Qualifications

• Strong communication skills for effective client engagement
• Basic computer proficiency for smooth virtual interactions
• Self-motivated, with a commitment to exceptional service
• Outgoing, engaging personality that fosters trust and lasting relationships
• Excellent time management and organizational skills
• Leadership experience is a plus, with opportunities for growth

Job Benefits

• Work 100% remotely from anywhere in the U.S.
• Weekly pay with a schedule designed for success
• Bonus-based compensation to reward performance
• Health insurance reimbursement
• Comprehensive life insurance coverage
• Flexible schedule that aligns with your lifestyle
• Retirement plan for long-term financial security
• Renewal opportunities for ongoing career growth

About Us

We are a Fortune 600 company , ranked among the top 15 insurance firms globally. Partnering with major organizations like the Dallas Cowboys and Texas Rangers Ballpark , we operate the largest distribution network in the American Income Life Division of Globe Life. Our reach spans North America, and we’re consistently recognized as one of the best workplaces in the country.

Join Us: If you’re passionate about protecting families and want to contribute to a legacy of care and excellence, apply now to start your fulfilling work-from-home career!

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.