Account Manager, Account Services Air Force/MEDCOM

Job Description

Job Description

Who We Are ...

SourceAmerica is searching for an Account Manager, Account Services Air Force/MEDCOM to join its team, focused on providing account management of Nonprofit Agencies (NPAs), Federal Customers, and associated projects. Increase employment opportunities by ensuring stakeholder satisfaction. Develop and expand existing opportunities. Promote the AbilityOne Program and assist NPAs to maintain program and statutory compliance. Maintain knowledge in all aspects of the AbilityOne Program and business practices, to include Federal Acquisition Regulation (FAR) requirements, pricing methodologies, advice and assistance in business operations and processes, to ensure timely delivery of quality products/services. #ZR

Your Impact ...

As an Account Manager, Account Services Air Force/MEDCOM , your work functions will include but are not limited to the following. A full position description will be given to candidates at the time of the interview.

Customer Relationships and Account Growth

• Under the guidance of appropriate scalability, be responsible for assigned customer project/contract activities as detailed in the standard operating procedures.
• Support the strengthening of the AbilityOne program, either through supporting coordinated efforts to preserve existing contracts or support the development of product/service expansions resulting in sustained or increases in jobs and sales.
• Maintain an awareness of Nonprofit Agency (NPA) capabilities to support creating new contract opportunities and matters related to the AbilityOne Program.
• Provide context and dialogue about NPA capability for additional products/services proposed for expansions or additions to the Procurement List (PL).
• Market the AbilityOne Program by supporting/conducting presentations/briefings to Procuring & Service Provider Activities and coordinate/participate in marketing events.
• Refer for business development or new requirements for PL.

Budget Oversight

• Exercise financial stewardship with company resources.

AbilityOne Program Support

• Account management of assigned AbilityOne NPAs, Federal Customers, and/or associated projects. Work cohesively within the team to support and coordinate all activities with stakeholders, monitor the status of projects and actions, and ensure proper documentation of files.

Project and Performance Management

• Provide basic support regarding AbilityOne Program, pricing, Federal Acquisition Regulations (FAR), and relationship management.
• Provide support and analysis to NPAs regarding the development of price proposals.
• Monitor contract performance through frequent, meaningful engagement, to include interactions, conducting site visits, attending performance meetings, quality assessment, and coordinating technical assistance.

Additional duties and projects

• This position requires travel to support our Nonprofit Agency (NPA) network, our federal customers, and internal meetings. Travel fluctuates based on business needs with overnight travel expected 1-2x per month. Travel can be more than previously noted during peak requirements and as job responsibilities expand within the organization.

Salary Range

The salary for this position falls in a range between $80,000- $99,000depending on your experience and geographic location in the United States.

Minimum Qualifications

• Associate's degree in a relevant field of study from an accredited institution instead of applicable skills training. SourceAmerica recognizes 1.5 years of experience = 1 year of college, should the candidate not meet the educational requirement.
• 5 years of relevant work experience federal contracting, federal billing, federal procurement process, federal supply schedule, customer support, account management or similar.
• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of product services.

Preferred Qualifications

• Bachelor's Degree in a relevant field of study from an accredited institution.
• 7+ years of relevant work experience in federal contracts management.
• Knowledge of SourceAmerica and the AbilityOne Program.
• Experience in networking, negotiation, decision making, and problem-solving.
• Excellent customer service skills.
• Ability to relate the strategy to operational plans.
• Able to work with minimal oversight and supervision while getting results and managing the book of business.
• Knowledge of the Federal acquisition process and procedures include the Federal Acquisition Regulations (FAR), Code of Federal Regulations (CFAR), JWOD Act, and AbilityOne policies and procedures.
• Ability to facilitate discussions with diverse points of view; and apply good judgment to situations without perfect information.
• We use Microsoft Dynamics 365 (D365) as our primary business application system for much of our office processes— experience with D365 or using similar methods is preferred.

Work Environment

Our organization offers both a hybrid work model—where employees work in our office two to three days per week and work from home the balance of the workweek—as well as a fully remote work model, depending on the job requirements.

Employee Benefits

We offer a comprehensive employee benefits package that includes paid holidays, vacation time, sick leave, medical, dental, and vision insurance, a solid retirement plan, and more!

Accessibility Support

We’re committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability, please contact us at Human Resources (888) 411-8424 or [email protected].

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our EEO Policy -01/eeo-policy.pdf.

We create employment choices and opportunities for people with disabilities—and strengthen the capabilities of the federal contractors who employ them. In turn, we connect our federal customers to industry-leading, American-made products and services.

Company Description

We create employment choices and opportunities for people with disabilities—and strengthen the capabilities of the federal contractors who employ them. In turn, we connect our federal customers to industry-leading, American-made products and services.